Customer Ratings & Reviews
- Model:
- ME16K3000AS
- SKU:
- 4820000
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Great microwave, needs some improvements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave function is fine. Light is not very bright at all. The fan is strong but doesn't pull steam or cooking smells into the bottom because the intake is too far back.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an under cabinet microwave during the Black Friday sale. It was an amazing price and is just what I was looking for. The sales staff was helpful and friendly and support is awesome.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to know you're enjoying the microwave, bartons5! It's always great to find an excellent product at a fantastic price. ^Jecca
No problem replacing malfuntioning new unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to repair the unit I had recently purchased, due to a malfunction of the turntable. BestBuy replaced the unit, delivered it and installed it, with great courtesy and no charge.
I would recommend this to a friendNice looking appliance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit for my tenant and she can't be happier. This was part of a three Appliance set that i bought and she is loving the look and the function.
I would recommend this to a friend- Cons mentioned:Noise level
Looks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only issue I can say about this, is that it is loud when the microwave is running.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Osito,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.
I highly recommend clicking these links below for a basic troubleshooting guide:
Microwave is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144249045
Thank you for choosing Samsung. Have a great day.
-Trisha-
Nice Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great. I have always had good experiences with Samsung products and this is no exception.It looks and works like it cost more than I paid.
I would recommend this to a friendOld died right before Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I happened to see the same brand (Samsung) on sale and I got, brought it home, unpacked it, mounted it, and ran within 2 hours. Heats up food and drinks effortlessly and is relatively quiet too!
I would recommend this to a friendOnly lasted 3 and a half years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just dont make things that last anymore . I purchased this microwave in January 2020 and 3 and a half years later it has stopped working. According to what ive read online it probably has a bad magnetron. Worked great up intil then.
No, I would not recommend this to a friendModern look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a builder I'm not a fan of over-the-range microwaves, or microwaves period. But for this build it was needed. I think it’s got a modern look to it.
I would recommend this to a friendquiet and great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator. it is a great value . I like the stainless steel color, it doesn't show all the finger prints. Only wish it had a lunch meat drawer.
I would recommend this to a friend- Pros mentioned:Ease of use, Installation
great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this as an open box item for a super discount. missing a few small replaceable parts, but it was totally worth it!
I would recommend this to a friend Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal and excellent service. The service person notified me of his arrival and was prompt. Courteous and knowledgeable. Answered any questions I had.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good microwave, one thing that I don't like is that it doesn't have much choices to use in xpres time.
No, I would not recommend this to a friendMike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one, but only thing is that the parts are expensive when you come to the case needs to do the repair.
I would recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel is ok, You have to press the buttons little hard to accept. But its ok, looks great.
I would recommend this to a friendGreat for a rental property
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a small "upgrade" for our rental condo. A nice addition because this particular unit has more visible stainless steel than comparable models in the low price range. Wait for a sale and buy it. Worth it.
I would recommend this to a friendButtons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great. However the buttons on mine are sometimes difficult to push. U almost have to push them in the right spot.
I would recommend this to a friendVery nice microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my Maytag microwave after it died. chose to go with this Samsung microwave and I am not disappointed. It is a very basic appliance but just what I need it.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this microwave for about a month now and it works perfectly. It is nice and quiet and I love the layout of the buttons so much more than my last microwave.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking unit. Lots of space to microwave food. Wish it was easier to select options (have to press really hard).
I would recommend this to a friend
