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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2419 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,419 reviews
  • Pros mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful microwave! Fits very well over range. Great performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats food up just like it should. It is nothing fancy but it does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Installation instructions easy to follow. Wish door handle was more sturdy. Would recommend product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and value Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate on this microwave. It has made our kitchen look amazing and we did it at a great cost. This has held up well and cleans easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic Samsung microwave replacement - purchased on sale - smooth installation by the Best Buy installer. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice and warms the food well. I would recommend this to everyone as it looks good in the kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your wonderful review! ^Ty Samsung

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a microwave. But I miss the ease of the automated feature of pressing numbers 1, 2, or 3 for instant start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave, heats quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microwave fit into area where the swing out arm had to fit exactly. Good fit. Installers were polite and knew what they were doing. They answered my questions without hesitation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave had better quick start buttons. Otherwise this is a very nice microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy looking, great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping and wow it's a heavy item! Looks fantastic with the stainless steel to go with my expresso cabinets and other stainless appliances. Quiet operating microwave. LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave, easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave and after 2 months, it's working great. Installation can be a bit of a challenge but if you're a handyman or have a handyman around, it's a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome works fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Perfect size. Impressive cooking. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats food but takes longer than I think it should for the wattage. It rattles a lot and is quite loud during operation. I guess you get what you pay for. I've contemplated ditching it, taking my losses, and buying a better model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I would feel the same in your position. Let us see what we can do to fix this dilemma. I have attached a link to some troubleshooting guides that may help with your concerns on the noises (https://bit.ly/32hxkwO), as well as your microwave not heating (https://bit.ly/3qkdUz5). If this does not help solve the issues or you have any additional concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011743) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    SS Samsung Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches other stainless steel kitchen appliance. Clear display and quiet operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave and how it matches my stove. It was a bit difficult to figure out how to hang it, but YouTube saved the day on this one. It works well, no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the microwave to match with my new oven, will look good together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, clear directions. Cleans easily, works well and has a nice "eco" function that can save energy use. Samsung comes through again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave Hood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and it matches perfectly with the stove! I love the "30 second" button. Very easy to use and looks great in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Best Buy was efficient. I enjoy the ease of use. All precautions were takin during installation and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a flip. Nice looking. Unsure of function/abilities as not used before we sold the house. Aesthetically pleasing.

    I would recommend this to a friend
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