Customer Ratings & Reviews
- Model:
- ME16K3000AS
- SKU:
- 4820000
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was smooth and exactly what you would expect. Good looking with rest if stainless steel appliances too
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good only thing,the white coating under the glass turntable is chipping off.
I would recommend this to a friendIts Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working and quiet. Would give 5 stars but one of the mounts stripped out...
I would recommend this to a friendUSB Ethernet Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at the reviews so I purchased one. No problem installing it on my laptop (no ethernet port) and it's plenty fast enough!
I would recommend this to a friendBurned out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was warming something and started seeing smoke and when checked inside the element at the top burned out and microwave stopped working after that. This was after a couple of months of purchase. Called warranty, and they denied that it was a defect. Declined to repair or replace. Horrible customer service experience after a horrible and cheaply made machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jk2020,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the burning smell from your microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
Please see the below link for reference. See page 7, under CRITICAL USAGE WARNINGS:
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference Ticket number: 1144277223
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave. It works really well for the family. I am a fan of Samsung products.
I would recommend this to a friendMicrowave works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. great fan. installed over new range - great looking and seems efficient!
I would recommend this to a friendGood stuffs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for Samsung quality! Also, installer was super friendly and quick!
I would recommend this to a friendBest Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not resist purchasing a new microwave even though my old one was working just fine!
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great. did not have to look at manual.
I would recommend this to a friend Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit and installation instructions were spot on. The template worked perfectly for me as a first time installer.
I would recommend this to a friend- Pros mentioned:Installation, Performance
Nice clean looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions for install are easy to follow. Works great and fast
I would recommend this to a friend Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good just wish they'd installed it for free . I haven't had time to install it
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that microwave easy to install n works perfectly
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave, but I have to agree with some of the other people, the glass is too dark. It's hard to see inside of it.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. No issues. Hardest part was getting my ancient microwave out! All instructions given and were fine.
I would recommend this to a friendso far works good. Fan is still loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far works as plan but the fan is still loud. Easy to dent.
I would recommend this to a friendGreat Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price, installation is easy if you are handy enough.
I would recommend this to a friendExcellent for the piece.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the piece. Samsung overall offers good looking affordable sets.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave. Easy installation. Was able to do it bymyself.
I would recommend this to a friend