Customer Ratings & Reviews
- Model:
- ME16K3000AS
- SKU:
- 4820000
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was dented in several places when removed from the box. The box was not damaged but the merchandise was. I had to return to the store and reorder. That was a pain.
I would recommend this to a friendEasy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice great price and easy to use. Good quality.
I would recommend this to a friendNice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Delivered on time. Great price. No problems whatsoever.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this with with a whole kitchen appliance set. Works great.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Description matches perfect. Would recommend.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is quiet. It looks great in our kitchen.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer were great. They were quick & friendly.
I would recommend this to a friendMissing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with missing parts. Called Samsung and after 1.5 hours in the phone and 4 disconnections, was finally able to get the part ordered.... delivery wait time minimum 2 weeks. Disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PJC1! We're glad to hear you're on the right path to getting your missing part. Thank you for letting us know about your experience. ^Jecca
Lovely microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Perfect for our remodel! Reasonable cost great quality
I would recommend this to a friendJust ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh. We knew it was basic but come on. Tho express cook you need to hit the add 30 seconds multiple times. However we just use it to reheat so it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BB4L,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave express cook not responding. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Use your Samsung microwave for defrosting:
https://www.samsung.com/us/support/answer/ANS00087027/
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661044
Thank you for choosing Samsung. Have a great day.
-Trisha-
very nice product for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive, functional and affordable. Very nice product for the price.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the range microwave. Not very many to choose from. This one is adequate for our needs. Not thrilled with the plastic handle. Decent for the price paid.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Microwave, I want to say congratulations on you new Samsung Microwave and thank you for taking the time out of your day to post a review. We are glad to see that you enjoy your new product and welcome you to our family. We thank you for choosing Samsung in your family's home. ^Brad
Best Buy Delivers on everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always count inn Best Buy to have what I need and deliver on time
I would recommend this to a friendExcellent product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Served its purpose perfectly!!!
I would recommend this to a friendGood Value for Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with new Samsung microwave. No complaints so far.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits very well in my kitchen especially over the stove.
I would recommend this to a friendIt looks good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave matches perfectly with my stove. And kitchen.
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doing a kitchen Reno and this will look great in it.
I would recommend this to a friendBest bang for buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat it for the price. Runs quiet, exhaust fan works good.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave, installation instructions were easy to follow.
I would recommend this to a friend
