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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,008 reviews
  • Rated 4 out of 5 stars

    Samsung Microwave Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it to the house after ordering. It replaces one just like it from 3 years ago. Works fine; a little different keyboard. I hope it can last more than 3 years this time. Best Buy installers were great - only 20 minutes to put it in the cabinetry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Choice for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave for the price. Door is a bit sticky but otherwise it’s easy to use and plenty of cook features. Replaced our 4 year old Samsung that was over 400$ that had the dreaded broken door latch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One hundred percent satisfied with this Samsung microwave!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has plenty of interior space, works well and was easy to install with the templates provided. Only reason I didn't give 5 stars was because I specifically ordered this to match my stove, a stainless steel Samsung. However, this microwave while it says is stainless steel it is not. It is plastic colored like stainless steel :/ very unhappy with this fact. I wanted the durability of stainless, how long this will hold up is yet to be seen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, and works great. Service support was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. Its sleek and simplistic. What I appreciate most is that it is super quiet snd the alerts to let you know your food is ready are quiet and don’t wake up the entire house like our old Frigidaire model used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the microwave. It was ready for pickup when I got to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect dimensions.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because of the dimensions. It fit perfectly without extending beyond upper cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacemaker microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good and easy to use.. comes with hardware to do the install pretty straight forward.. we only had it for a month, we will see how long it will last..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy nice set up- a good value- looks nice with the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very adequate. Nothing fancy but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean & sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and sleek, this matches our current appliances and was chosen by our granddaughter. This was easy to install as we purchased the newer model of our existing microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave that I have bought, fits perfectly in my kitchen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung not our favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one works. The last didn’t. The tech was great. Handle and short in system.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GarethL,

      Thank you for sharing your honest feedback on our microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung 1.6 c.u

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 1st Samsung OTR Microwave lasted us 5 years! It was first replaced with the 1.7 c.u BUT the door wouldn't opened all the way because of the depth as It bumped into the cabinet. This 1.6 Fits PERFECT - overall it was a good replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave because my old one had seen its final days. This is your standard microwave not offering anything fancy, but looks great and is quiet. Great little machine for the price. Even proud of myself that I could install it by myself… that says a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a very short time but no problems. I wish the inside was blue like the old onerather than white. It replaced pretty much the same model that was only 5 yrs old but I guess that’s what is expected in today’s world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 second button FTW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the +30 second button and use it every morning. This microwave is powerful for everyday cooking. Is it the top or the line? No, but it does a very good job with everything we've thrown at it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is disappointing. The door handle broke after about one year of use. Although the microwave is designed for installation above a cooktop, the handle could not withstand the heat—the connecting piece melted and eventually broke. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how disappointing it is to have a door handle break after about a year of use, particularly on a microwave designed for installation above a cooktop where exposure to heat is expected. You rely on the product to perform reliably in that environment, and we appreciate you sharing the details of your experience.

      After review, physical components such as handles are considered wear-related parts and are not covered beyond the standard warranty period. As the unit is more than one year old, replacement of the handle would be the available option at this time.

      For compatible replacement parts, you may visit our authorized distributor below:

      Samsung Parts
      https://samsungparts.com/pages/supports

      We value your feedback, as it helps us continue improving our products and overall experience.

      Leo Samsung

  • Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an inexpensive, modern over-the-range microwave/hood to replace an old broken down unit in my rental property. This one fits the bill nicely. Looks good, quite a bit more powerful that equivalent units from other manufacturers, and priced right.

    I would recommend this to a friend