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Customer reviews

Rating 4.4 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sansumg

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality very happy with the product. Is very reliable for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Bought it to replace our high pointe unit which blew after 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the best! So much better than the last one I had. Love the size of it. All the best settings too. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable technicians

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our house to install the microwave we're very knowledgeable in what they were doing, they were courteous, and they were very careful to protect the surrounding area to ensure the no damage occurred and that the area was clean when they were done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It heats the food.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no clock and a little more basic, but the microwave mounted easily and the instructions were straight forward

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to install, all necessary hardware needed for installation included with the exception of some screws for the bracket that supports the microwave in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buyer Paul

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, our 4th of the same model from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microway 100% recommended, great quality we love Samsun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks very nice in my kitchen and matches the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    My new kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great installed above my new stove. My only problem with it is the touchscreen panel is really hard to turn the microwave on

    I would recommend this to a friend
  • Cons mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Good value for a over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily bought the microwave to match my new Samsung stove and didn’t want to spend too much money. The microwave doesn’t get used often. It works as designed. The over range lights are not very bright. The vent (on high) isn’t obnoxiously loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy willow Grove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was the worst but the product is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good OTR microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good OTR for the price. There are powerful OTR microwaves that are worth spending a little mote, if you can.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third microwave of this similar brand/style in the last 6 years. They tend to break in two years. We wanted to keep the suite of appliances, and the price is right. HOWEVER- buyer beware! First microwave, electronically stopped working. Second microwave, door fell off. Third microwave: the handle FELL OFF! It is less than 9 months old and we no longer have a handle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      This is not the experience we want you to have. Let us help you with your microwave.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.

      Should you have other query with your vacuum, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150848372) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Easy to install, great product for the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great product for the price range and needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has performed great since we purchased it, and it looks great as well.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it is supposed to. Easy to clean. Does a good job of cooking food evenly. Only reason for 4 stars is it is nothing fancy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been an amazing microwave. I would recommend. Dont hesistate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great microwave to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget friendly microwave. Cant go wrong with samsung, and best buy always has great deals to save you some $$$. Hughly reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microondas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product we love it easy to install Total recommend

    I would recommend this to a friend