Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $260.99

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 984 reviews
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest bang for my buck. Looks great and sleek with the rest of the appliances. No issues with the actual function of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was installed by a third party. It was an excellent experience. They were very knowledgeable, quick, and respectful of my home. I was very pleased with my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it is supposed to. Easy to clean. Does a good job of cooking food evenly. Only reason for 4 stars is it is nothing fancy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave, crappy factory bulb

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I was disappointed that I had to replace the bulb within a few months of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a over range microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily bought the microwave to match my new Samsung stove and didn’t want to spend too much money. The microwave doesn’t get used often. It works as designed. The over range lights are not very bright. The vent (on high) isn’t obnoxiously loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sprung

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. The only thing I didn’t like was the one fan level. Other than this is serves the purpose of warming up food ect….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, elegant and works great! The delivery was perfect on time!!! I will definitely recommend to my friend to buy from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Basic microwave. Does the job we purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I purchased this Microwave. Easy to use and accurate. Various heating options are extensive and extremely useful. Highly recommend this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a Stainless Kitchen

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Full Size Microwave at a great price. Looks and works well. Easy to install. Runs quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best But Ever"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. it is a bit bigger than the one I had which worked out pretty good. it fits better into the space that the last one was in and is easy to reach and clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works Most of the time...Except when it doesn't

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this microwave. It has what I am sure is a design defect. When it gets hot from the range being on below it, the controls stop working correctly. I try to turn off the fan and instead the fan changes speed. Turning on/off the light also changes the fan speed. 90% of the time it works fine but when a pot of water has been simmering for a while underneath it, the control malfunction keeps happening. I have bought two of these microwaves, both with the exact same defect. The first one went back to the store right away. When the exact same thing happened on the second unit I called Samsung, who arranged for a third party to come look at it. The third party told me I would have to unmount it from above the range for them to take a look. Well, if it's not mounted, the malfunction doesn't happen so that is pointless. When the range underneath hasn't been on for a while, it is working fine. I have already gotten the bracket in place and holes cut in the cabinetry. It's not worth it to return again and get something else which won't mount the same way. So instead of being on the phone with Samsung for another 4 hours or trying to return to Best Buy, I am just leaving a crappy review. I hope it's not malfunctioning more than it currently is a year from now. Yeah. It kinda sucks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A microwave's performance depends on a functional control panel, BenP. The following potential solutions will help your unit operate at its peak efficiency.

      If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Please check this link for details.

      Microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      In some households, the microwave is used more than any other kitchen appliance. It is best to have this cleaned once a week. Please check these links for details.

      How to clean a Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00062285/

      Best ways to clean your microwave | Samsung US
      https://www.youtube.com/watch?v=hCsRi0XC_zQ

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145465471) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality microwave. Easy to install. Executes all functions efficiently. Quite operation. Best feature, reminder bell you’ve left something in the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd samsung microwave that we purchased from bestbuy and couldn't be more pleased with it. Bestbuy really is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave arrived on time and was easy to install. We have had it for about a month and so far it works great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Wish it had an LED light

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, wish the hot key buttons worked cause I miss just pressing one button but other than that it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy microwave

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about our microwave! It is very spacious and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It didn't have a couple of options that I was accustomed to with my old GE. But it works great and was relatively easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over-the-range microwave is a perfect fit for my kitchen, and matches my other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Very efficient, easy to operate, clean, and use.

    I would recommend this to a friend