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Customer reviews

Rating 4.4 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,029 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the previous model 12 years ago, And replaced it with the new version. As good as the original, no complaints. Easy to install with options for the exhaust system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price, Nice features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is microwave replaced a previous similar Samsung model the last about 4 years. That is not a good track record for this type of appliance but I do like how this model operates and I hope this one is a bit more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy nice set up- a good value- looks nice with the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, quiet operation, easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sumsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products and price and I m enjoy all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. The only complaint I have is there is no quick setting for time. You must punch in the time each time you want to cook something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave-Over the Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have Microwave that works! heats fast! Nice to have Microwave that works-heats fast! Saves energy bill...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ortega43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I recommend this one to anyone who is looking for something like this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave, fit perfect in the space I needed it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well. fit into the space I had so I didn't have to do any renovations to. cabinets or wall bracket. inside is a little smaller than the old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keypad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was backlight to see and use keypad at night.. Have to turn on kitchen light. Stop button invisible.. Now have flashlight on counter... Really?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the rescue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed!I’ve had Samsung before and it’s usually fine, the fist one came damaged on shipping so Best Buy got me another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! See how this holds up in a year or two, fingers crossed. One odd part thought, the lights under the range are not led so they get hot, weird oversight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this, wanted a basic model to keep price low, solid works well, not a lot of extras but it's not meant for space travel

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paint peeled

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paint inside the microwave peeled off. Which is probably not healthy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Speed6,

      We acknowledge the time you took to share your review of your Samsung microwave.

      To help us gather more information, review the details, and determine the best next step for your unit, we encourage you to connect with our team through any of the support channels below so we can assist you further:
      1.  Facebook Messenger: https://m.me/samsungsupport
      2.  X: https://x.com/messages/compose?recipient%20id=18768513
      3.  Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
      4.  Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Kindly provide us with this reference number (1152293078) when you message us so our team can retrieve your information.

      We appreciate the opportunity to review your feedback.

      Geraldine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Nd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed the microwave did not know how to install the dish washer and remove the old one Best buy sent a second team that’s amazing and professional to install the dishes washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this Samsung model in several apartments and it is a solid basic model with a clean stainless steel look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave, easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself, very easy with clear instructions. Microwave heats everything very well. Thourgh heating with plenty of power. Exhaust fans work well and clear the smoke from cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Over Stove Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, easy to pick up and easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung not our favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one works. The last didn’t. The tech was great. Handle and short in system.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GarethL,

      Thank you for sharing your honest feedback on our microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung