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Customer Ratings & Reviews

Your price for this item is $260.99

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 984 reviews
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it over a month now and works great! Can't go wrong with a Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Okay but it doesn't have many features that would be expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ROMANP, congratulations on your new Samsung Microwave. I appreciate the feedback on the unit and will send it over to our design team to improve future products. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice macrovave and it works great i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the Range Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel and black give the kitchen a modern look. Heats food very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave at a great price. Installation was pretty simple too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Would recommend to anyone to buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not ready for Prime Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs a little help. I have had to have repairs performed on it twice in less than a year. Finally, the unit had to be replaced. BestBuy was very quick to replace and install a new microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for choosing Samsung for your microwave needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for heating up food quickly. 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Definitely love Samsung. I also have a Samsung Refrigerator that I love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great microwave installed by Best Buy geeks you can’t beat this price and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of bells and whistles but a good microwave for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave to say the least about it no doubt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. wish had more stickers on time charts. big interior

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there mamaG, I would like to congratulate you on your new Samsung Microwave. I am glad you are loving how fast the unit works. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and useage. Seems to be very solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised by the quality and ease of installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microondas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelentes, color , tamaño, servicio, entrega, ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overheated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its weird,this is my second microwave same model that has died. Is it overheating? It seems as if cooking on stovetop and using exhaust fan too long kills the microwave. I have a dedicated breaker so it cant be a power issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We are here to help with your experience with this Samsung microwave model.

      I have shared Samsung links below that will guide you through the steps.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Samsung microwave does not turn on or turn off by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001964/

      I have shared the user manual below. Please turn to page 21 for basic troubleshooting.

      https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145401374 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Excellent. Excellent. Excellent. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Stainless Steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to get the job done! Looks good and fits my suite.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy another brand! Samsung didn’t honor their war!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as exact replacement so we wouldn’t have to adjust the fit. The one we replaced failed in ten months and Samsung refused to honor their warranty. Buy another brand! We are sueing in small claims court.

    No, I would not recommend this to a friend