Customer Ratings & Reviews
- Model:
- ME16A4021AB/AA
- SKU:
- 6460800
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Defective handle-door attachment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave in Sept. 2021. In Jan. 2022, four months later, the bottom of the handle detached itself from the door. It was under warranty, so the door was replaced. The repairman told me to be sure and open the door from the CENTER of the handle. I started doing that. The handle lasted 10 months instead of four months, but today the bottom of the handle again detached from the door. It is now out of warranty. I will be buying a new microwave (NOT Samsung) because I know that even if I pay to get it fixed, the most I can expect is a year before it breaks again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Client,
Thank you so much for taking the time to leave us a review. If you require further assistance in the future, please do not hesitate to reach us through the channels listed below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
—Vannesa
Above oven microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets our needs for the space we had. Touch buttons require a bit more pressure than we are used too but manageable
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think that the service was first class and very helpful
I would recommend this to a friendCould not have made a much better selection.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitted perfectly in place of the old one. Sleek look.
I would recommend this to a friendGood microwave but rattles a bit.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Does all the things you need a microwave to do. It does rattle a bit because some parts are loose inside.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the options between melt and defrost. The reheat control is pretty convenient also.
I would recommend this to a friendBest Black Friday deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave looks good in my new kitchen and provides good lighting underneath. Fan has good cfm power also , this nice an excellent choice.
I would recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Unhappy with the finger/handprints that show up easily.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SuzE,
We recognize that you are unhappy with your microwave's stainless steel material. We wish to help as best as we can.
As you may already know, the stainless steel material on your microwave is not fingerprint-resistant; however, that does not mean that cleaning is to be difficult. To make things easier with cleaning, I have shared a Samsung link that will help with your experience.
How to clean a Samsung microwave: (Make your microwave's exterior shine)
https://www.samsung.com/us/support/answer/ANS00062285/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146740031 to help our team pull up your information.
Leo
Microwave that does good work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected especially when you learn the different power levels and how they cook
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite! And it looks great over my new matching stove.
I would recommend this to a friendDecent microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, looks and feels sturdy but the one flaw that this has is the handle. Three months and the handle broke off unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We truly appreciate your kind words about the design, appearance, and sturdy feel. It means a great deal to know those qualities stood out to you.
At the same time, hearing that the handle broke after just three months is disappointing, especially when everything else met your expectations. A microwave should feel reliable in every detail, including the parts you use every day.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the page to check for compatible doors and/or door handles.
Samsung Parts:
https://samsungparts.com/pages/supports
Should you need assistance with your microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1152102188 to help our team pull up your information.
Leo
Samsung sprung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. The only thing I didn’t like was the one fan level. Other than this is serves the purpose of warming up food ect….
I would recommend this to a friendExcellent work!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was installed by a third party. It was an excellent experience. They were very knowledgeable, quick, and respectful of my home. I was very pleased with my experience.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to clean and use, Samsung quality is something I usually trust for all my home appliances.
I would recommend this to a friend Decent microwave, crappy factory bulb
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. I was disappointed that I had to replace the bulb within a few months of purchase.
I would recommend this to a friendChecks all the boxes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is about as basic as a microwave can get. Only two doors for the vent fan and no quick select time settings. It goes work great and looks nice in my kitchen
I would recommend this to a friendThe best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You not regret it. it will heat up your food so fast. 
I would recommend this to a friendGreat!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest bang for my buck. Looks great and sleek with the rest of the appliances. No issues with the actual function of it.
I would recommend this to a friendFaulty microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing the new microwave the installer tested it 3 time. It made a terrible sound on starting that I never heard before. He call the company and said to send a new one out to be installed that this one was faulty.six weeks have gone by and I still DO NOT have the new one!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Good replacement
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one for 6 years until I decided to clean id and I put too much water so I replaced it by this model, my previous model had a bigger plate that my only complain
I would recommend this to a friend