Customer Ratings & Reviews
- Model:
- ME16A4021AB/AA
- SKU:
- 6460800
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, yet solid microwave. Looks great in the kitchen. I like how the door is very easy to open - it doesn’t have a “sticky” feeling
I would recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a good size and works well. I also like the look of it.
I would recommend this to a friendUnhappy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having microwave for a couple of months the handle came lose from bottom and will not stay in place. All my appliances are Samsung and very disappointed with this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know the importance of each component of our Samsung appliances. We are here to help.
You can purchase a replacement part from our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/
We would also like to speak to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147460074, which will help our team pull up your information.
^Rainly
New microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finish, very sleek, fans are very powerful, overall great product cant go wrong with Samsung.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Easy to Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install. Looks great. My tenants really enjoy having a microwave provided.
I would recommend this to a friend Happy with the purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the price and product quality. Installed it myself and the instructions were very good and straight forward.
I would recommend this to a friendGreat Over Stove Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to match the new stove and we love it. Performs excellent and seems to cook better than the Fridgedaire we had before.
I would recommend this to a friend- Cons mentioned:Light brightness
Wish I had bought something else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More difficult to use than my old one. Buttons hard to push and invisible in low light. Turntable rotates in fits and jerks. Down light to stove is too dim to be very helpful. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Remodeler,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you with your microwave turntable and light concerns.
The Control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
The turntable does not rotate and is making noise
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
The door is very dark
"https://www.samsung.com/us/support/answer/ANS00049242/
Product Manual:
https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144390913
Thank you for choosing Samsung.
^Ross
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new house didn’t have and exhaust fan above the stove or a light also didn’t have much room on the counter for a microwave 3 birds one stone
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this microwave, so modern! It fit perfectly in my space and the measurements are true. I love Samsung products!
I would recommend this to a friendOver the range microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. Although is a bit off unbalanced I am still content with my purchase.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He hit a small blow in the front. Everything else is perfect.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Best Buy. They still struggle with supply chain issues, like everyone on planet earth, so do be patient and you will be satisfied. Otherwise, it’s a microwave, yay.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our appliances and we are very happy. Fast delivery, great pricing and stunning sleek look.
I would recommend this to a friendExcellent !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave love the sleek look it has I will recommend to my family and friends
I would recommend this to a friendGreat product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works as intended. The keypad is perfectly flat so you can’t feel the numbers/buttons. Not an issue until you’re looking for the light switch in the dark.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Over the range Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Great accessories! Easy to install. Samsung a great brand.
I would recommend this to a friend I don’t like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the color inside and is taking too long to cook
No, I would not recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to what we we’re using it’s great plus helped free up space on our counter top
I would recommend this to a friendIt heats food
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, a larger inside space than my old one but about 2” smaller on the outside
I would recommend this to a friend