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Customer reviews

Rating 4.4 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,029 reviews
  • Rated 5 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were elated to find a replacement Samsung microwave made to the dimensions of our years old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gayle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, works great, blue light really bright lights up the whole room at night, but getting used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product good service faster delivery very good staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic microwave - only use for heating veg and popcorn. powerful fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, it has a good presence in the kitchen and it is not noisy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Felo, it makes me so happy to hear you are enjoying your Samsung Microwave. Thank you for sharing with us. We are so thankful to have you in our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    My new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung microwave it matches my new stove and refrigerator and is easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one one of my favorite brands delivers policy good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check your space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fit on my kitchen, the product xane without filters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly as advertised. Has rotating turntable which discarded microwave did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value microwave. You really can't beat the features for the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door handle broke in 1.5 years enough to be out of warranty and the parts and service would now cost as much as the microwave. Looks like Samsung is in the business of disposable microwaves that way you can buy a new one every year. Garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lokking, it heats food evenly. They set it up within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    classy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice classy microwave. Has everything I need. Matches my set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing microwave but installation is a bit difficult for me personally.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broken handle..maybe a year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a late review, good microwave but handle broke away at the bottom part and no way to reattach because its broken from the door. Samsung should reinforce the handle because most people tend to pull from the lower part of the handle when constantly opening the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PhillipA.

      I surely know how frustrating it is when the appliances aren't up to our standards. Allow us to extend our assistance.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151858338) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my last microwave that only last 3 years. Well power surge ruined it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-to-use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I have been looking for.... economy and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave os amazing. Heats things up in no time! We absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave. Looks good. Heats well. No complaints. Can be used with a hood

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Appliance danaged on delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a kitchen 4 piece set and a washer and dryer had two items was damaged amd took a month to get them and i still have to wait another week to get thenother two items.will never order again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to follow up on the the replacements of the two items you ordered that were delivered damaged.

      Have a great day.

      -John Samsung