Customer Ratings & Reviews
- Model:
- ME16A4021AB/AA
- SKU:
- 6460800
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good 100 % reliable and very good price
I would recommend this to a friendHave to press hard on keypad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be kind of OK except for the keypad which is very hard to press to get it to work. You have to press really hard on the keypad. Another thing is you have hot dog popcorn etc. at the top and big buttons however I think that the numbers should be at the top that's just my thing though. Once again it really bugs me that you have to press so hard on the keypad. There are other reviews mentioning this and I don't think I would buy it again just on that alone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelW,
We want our appliances to work properly. Let us get the microwave back on track.
Here is a link to help you with the microwave control panel. Please follow the steps on the link below.
Microwave control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147072504 to help our team pull up your information.
Have a great day.
^Aloe
Worked until it didn’t.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was working great up until about a month ago and we started getting -SE- errors. Followed the instructions multiple times and now it’s not working at all. So frustrating when we’ve only had this microwave for 1.5 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrsB3tsy,
We appreciate your effort to follow the troubleshooting steps on the SE error code.
SE error code means Key short error.
For us to better assist you with your concern, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145630767, which will help our team pull up your information.
^Rainly
Not thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not thrilled about this microwave. The handle isn't actually stainless steel, it's plastic. and the thing rattles whenever I open and close it. It seems to microwave acceptably, but I'm worried about the rattle. The appliance seems pretty cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about how the handle is designed.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
IT WORKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the microwave and it works. It heats the food well which is qhat i wanted.
I would recommend this to a friendLG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It has a perfect size and color
I would recommend this to a friendVery cheap material, 0 quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave and very unhappy and not satisfied, poor material quality on handle, has been replaced 2 times within 5 months. It brakes due to heat from stove. Now the microwave has no warranty and I'm force to buy another. This time I will get another GE, has better quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are saddened by the state of your microwave. If you decide to have it repaired, we want to speak to you directly so we can discuss the options we can offer for its fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147242720, to help our team pull up your information when you message us.
Have a great day.
-John
Haven't used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't put it up yet still in the box. I read the reviews and they were all reasonable.
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great and cooks food evenly. It wasn’t easy to install but functions great.
I would recommend this to a friendA joke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but the handle came clean off, and the total protection plan does not cover it . a joke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yuki,
We can feel the disappointment you have with this microwave. We are here to assist you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147248643), to help our team pull up your information.
Have a great day!
^Rodel
Over the Range Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel and black give the kitchen a modern look. Heats food very quickly!
I would recommend this to a friendGreat Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! Definitely love Samsung. I also have a Samsung Refrigerator that I love!
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very nice macrovave and it works great i would recommend
I would recommend this to a friendNot ready for Prime Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product needs a little help. I have had to have repairs performed on it twice in less than a year. Finally, the unit had to be replaced. BestBuy was very quick to replace and install a new microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your microwave needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
overheated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its weird,this is my second microwave same model that has died. Is it overheating? It seems as if cooking on stovetop and using exhaust fan too long kills the microwave. I have a dedicated breaker so it cant be a power issue.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings!
We are here to help with your experience with this Samsung microwave model.
I have shared Samsung links below that will guide you through the steps.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
I have shared the user manual below. Please turn to page 21 for basic troubleshooting.
https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145401374 to help our team pull up your information.
Leo
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok i have not used it yet just barely installed it
I would recommend this to a friendAmazing product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! This was recommended by the Best Buy representative and it is worth it.
I would recommend this to a friendAwesome buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it virtually free as i was buying 3 other Samsung appliances on Black Friday promotions
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your microwave works great it pops popcorn like no other microwave I've had
I would recommend this to a friendGreat Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for heating up food quickly. 5 Stars!
I would recommend this to a friend