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Customer Ratings & Reviews

Your price for this item is $260.99

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 984 reviews
  • Rated 5 out of 5 stars

    Micro hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful with the matching stove and works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful with open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box and it did not come with miunting hardware, other than that its just a regular microwave didnt see anything fancy about jt

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ahmet, to check the availability and compatibility of your microwave's mounting hardware, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      You can also contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry about the missing parts.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at an affordable price!!! 100 recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new microwave.. matches everything. Qnd great deal

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Microwave, congratulations on scoring a great deal on your new Samsung Microwave. I know how great matching appliances can make a room and I am so glad we were able to assist you in that. We thank you for being such a great part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    85 inch tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv and no issues getting it mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes My Suite!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave completes my kitchen suite. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase!!!!!!!! Highly Recommended!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and easy installation !!! Reasonable !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Basic - No sensor reheat option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic unit, hoping for sensor reheat, but were disappointed after we started using it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RichardOnTheRoad,

      We totally understand how important the sensor reheat feature is to you. We are here to provide any assistance that you might need.
      We would like to speak to you directly to provide options and see how we can effectively assist you.

      Please feel free to get back to us the soonest via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146899772), to help our team pull up your information.

      Have a great day!

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is powerful and works well. quiet operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and expected. No issues so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TAY25, congratulations on your Samsung Microwave. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, quiet operation, easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave that offers a variety of functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not feel that the microwave has been built in a high quality material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products and price and I m enjoy all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good microwave at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reheats well, does a good job with canned veggies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looked nice but didnt work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After proper installation the microwave didnt heat up and the count down was not working. Called best buy and samsung to try to resolve anything by resetting but i was told to return it. I also spoke with another customer who saif they also returned a samsung microwave. I got it on black friday and wasnt able to replace with the same discount. So sad!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Suesette,

      We can't even imagine what you went through with your microwave. We are here to help in any way we can.

      We recommend checking the resources below for steps to take when the microwave is not heating.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146634321), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    I regret my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy. I purchased a bundle. The dishwasher, refrigerator, range, and microwave. The appliances are not fingerprint or smudge proof. Every touch leaves a mark which means constant cleaning and polishing. Cleaning with a disinfectant wipe or soap and water smears, so you have to follow up with stainless steel polish. The rating was reduced further, because Samsung used cheap stickers to place their brand logo and after 2 months (3 days after the purchase is eligible to return) the A in Samsung wiped off while polishing. It's tacky and disappointing to have to search on Ebay for a replacement sticker on 4000 appliances! The positives are the dishwasher is actually quiet and works well. The stove cooks perfectly and is beautiful, and the fridge has lots of storage. The griddle attachment that comes with the stove scratched after the first clear (do not use any abrasive scrubbing pads). A cleaning service I use occasionally scratched it while cleaning. If they were cheaper I would be less upset, but it was too expensive of a purchase to have this issue and if you go on the Samsung website, people have this issue 6-18 months after purchase. It's a known issue and they have not addressed it. I regret my purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi tdn122,

      Thank you for your honest feedback and we hope you are in good health. We are happy to know that there are features or specifications that are on par with your standards. We understand the challenges that you have expressed in cleaning your Samsung home appliances. Feedback like yours will certainly help us to continue improving our products and customer experiences.

      Please click on the links below to guide you in cleaning the dishwasher, refrigerator, and microwave.

      https://www.samsung.com/us/support/answer/ANS00076793/

      https://www.samsung.com/us/support/answer/ANS00079481/

      https://www.samsung.com/us/support/answer/ANS00049011/

      https://www.samsung.com/us/support/answer/ANS00062285/

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144197199

      Leo Samsung

  • Rated 3 out of 5 stars

    Button not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button isnt working and its no longer within the retin window.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know the importance of the buttons in our microwave. Let us assist you.

      Please see the link below about the steps if the control panel or buttons aren't working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146821203, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but I experience that it makes noises sometimes while warming up the food nothing metal related I use inside but unsure why this happens.

    No, I would not recommend this to a friend