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  • Front. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 11. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 12. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 13. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 14. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 15. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 16. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 17. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Alt View 18. Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black

Model:
ME16A4021AB/AA
SKU:
6460800
Highly rated by customers for:
Your price for this item is $260.99

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 984 reviews

  • Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works fine. It replaced a Kenmore 1.6 cu ft microwave and opening was the same. It was great that we were able to get it on sale.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    I would recommend this to a friend

  • Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Unhappy with the finger/handprints that show up easily.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SuzE,

      We recognize that you are unhappy with your microwave's stainless steel material. We wish to help as best as we can.

      As you may already know, the stainless steel material on your microwave is not fingerprint-resistant; however, that does not mean that cleaning is to be difficult. To make things easier with cleaning, I have shared a Samsung link that will help with your experience.

      How to clean a Samsung microwave: (Make your microwave's exterior shine)
      https://www.samsung.com/us/support/answer/ANS00062285/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146740031 to help our team pull up your information.

      Leo Samsung

  • Disappointed with the product and the delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement. The same truck that delivers the new appliance also picks up the old one, which can result in unwanted guests (pests) being brought in. I’ve lived in this house for three years, and after the delivery, pests started appearing from the microwave box. I strongly recommend picking up the replacement at the store instead.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store if you have further concerns with the replacement unit that you received and document your experience.

      Have a great day.

      -Ernest- Samsung

  • A poor quality appliance for a big company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light of the microwave stopped working within a few weeks. The fan has only one setting compared to other microwaves that have settings for high and low. Things that are done in 1 minute in ALL other microwaves can't be done in this microwave.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RituV,

      We understand the importance of having a reliable microwave at home and are here to assist you.

      We recommend reaching out to our Samsung Parts Team at (800) 627-4368. They are available Monday through Friday between 9:00 AM and 6:30 PM EST to purchase a compatible light bulb replacement for your microwave. They can also check the compatibility and availability of the parts and accessories you wish to order.

      Additionally, we've provided a link below with instructions on replacing the bulb in your microwave. Please select the option that suits your needs:

      Replace a Samsung microwave's oven light or cooktop light
      https://www.samsung.com/us/support/answer/ANS10002321/

      We'd be delighted to speak with you directly to provide further assistance with your unit. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148624027) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a fan that comes on constantly. The microwave works great but makes too much noise.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    New Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. It was easy to install and has many features I like. The price was excellent and I like the rewards.

    I would recommend this to a friend

  • Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to crazy about Samsung anymore but I needed something to replace the broken one I had

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    I would recommend this to a friend

  • Microwave exhaust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works good. Only issue is that that the steam from boiling on the stove is so much that my cabinets are dripping with water, yes i have the exhaust fan on high. I reported it on 2 occasions and the 2nd time, call was disconnected and then didn't call me back. So i haven't received a response yet on this.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Ehhh ok unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking unit came in with a dent and the door is off canter and if it doesn’t close right it just starts running.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Exchange Return Policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    17 days after purchased the door handle broke the store only allows 15 days for returns/exchange... now I have to deal with the manufacturers.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Heredia,

      This is not the experience we expected you to have with the microwave. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146532153 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch panel is very stiff and you have to push extremely hard.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the difficulty using the control panel. We're here to help.

      We recommend checking the link below to troubleshoot the microwave's control panel, which does not respond.

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1150937066 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Handle unattached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 months the handle door unattached from microwave.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how important it is for your appliances to remain reliable, especially with daily use. Let us assist you.

      Since the microwave door handle has come loose, you can explore a replacement using the link below:

      Samsung Parts:
      https://samsungparts.com/products/de94-04313f

      If you’d prefer professional assistance, you can schedule a visit from one of our qualified technicians here:

      Repair Services:
      https://www.samsung.com/us/support/service/

      If there's anything more we can do, or if you'd like to continue the conversation, please feel free to reach out through one of the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1150906431 to help our team pull up your information.

      Leo Samsung

  • Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short height wise and now Samsung doesnt make a longer one to match my other appliances

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisal.

      We apologize that your experience with the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless steel was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.

      You may check this link for future reference to reduce unnecessary repairs over the appliance's lifetime.

      Clean the microwave https://www.samsung.com/us/support/answer/ANS00062285/

      In case of repairs will be needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/ME16A4021AS/AA
      One (1) Year Parts and Labor
      Ten (10) Years Magnetron Part (Part Only)

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144661154

      Have a great day.

      ^Charles Samsung

  • Wish I had bought something else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More difficult to use than my old one. Buttons hard to push and invisible in low light. Turntable rotates in fits and jerks. Down light to stove is too dim to be very helpful. Disappointed.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Remodeler,

      Thank you for bringing this to our attention.
      I’m sorry to hear you’re not happy with our product the Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless steel

      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      To troubleshoot your concern here are some links that might help you with your microwave turntable and light concerns.

      The Control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      The turntable does not rotate and is making noise
      https://www.samsung.com/us/support/troubleshooting/TSG01001970/

      The door is very dark
      "https://www.samsung.com/us/support/answer/ANS00049242/

      Product Manual:
      https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf


      For further concerns, you may reach us via the following option.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
      Reference number:1144390913

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and good price. Good conditions.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Luis,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Handle breaks off easily

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door has no button to open, only the flimsy plastic handle, which popped off after two years and costs $80 to replace. Boooooo.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We want to use our appliance for a longer period. To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147071947 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy handle breaks off within a couple months. It is cheaply made, especially over the stove. If you’re cooking items, the steam does something to the handle and eventually breaks.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent look as well as it works. definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product...Easy-to-use...High powered...Would purchase again

    I would recommend this to a friend

  • Not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it's a Samsung, but I have found the buttons hard to push to make it work. I have to mash the buttons several times before it will cut on. other than that it seems to work great.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that the microwave is essential for heating and cooking, GladysB. Let's get those buttons working accurately!

      If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Learn more from these details.

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      I have also shared your model's user manual for instructions on disabling the Child Lock feature. Turn to page 10 for your reference:
      https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf

      The panel may not be responding because it is not detecting your fingers. Kindly check out this video about the "Best ways to clean your microwave":
      https://www.youtube.com/watch?v=hCsRi0XC_zQ

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145310239, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

Page 44, Showing 861-880 of 984 reviews
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