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Customer reviews

Rating 4.4 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I works great easy to install with 2 people

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Samsung Microwave. It’s simple, easy to use and an incredible value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new microwave .and this has been the best purchase ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but I was disappointed that it doesn't have quick cook features like just pushing the 1 to get one minute 2 to get two minutes etc. The power feature is also the old style where it just goes on for 15 seconds and then off for 15 seconds when you do 50%. Other newer models are more advanced in their power delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Easy to operate.loves the design of microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great procuct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Looks great and works great. Perfect for my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy to install and use.We use it every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because I was in need of a new microwave. I love the fact that is black and silver color, which it matches perfectly with my stove. I am really enjoying the microwave. I recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On line shopping pleasure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy process to purchase on line — allowed me to see which store has in stock - team member helped me load in car - in & out in 15 mins Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works very well, I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - delivered and installed as promised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grea5 buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks great. Everything is good except for the face doesn't clean easy without streaks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice besides not being able to hit the 30 second button and it just starting lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product fast delivery awesome store team ordered online did a store pickup everything went smotth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave works perfectly nice I recommend you to buy it it’s very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and buy a different brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave lasted about 2/3 years. My old microwave which was a ge lasted about 30 years. To start off it worked great. The. The door handle fell off. Wasnt covered even though various people here have complained about it. Then the door was ajar so it woulsnr start. Now the door itself will not stay locked. I have had poor experiences with samsung appliances. They seen to love planned obsolescence.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cynthias house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave at a great price delivered on time ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, works properly. So far so good! Instructions were spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and I like all kinds of products that Best Buy carries.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button area is so small you have to press many times to activate

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how frustrating it can feel when the button area requires repeated presses just to get started. At Samsung, we value ease of use, and experiences like this matter to us because they affect everyday moments in the kitchen. Your feedback helps us better understand how our designs are experienced in real life and where improvements can make a difference.

      If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:

      Should you need assistance with your microwave, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1152009230 to help our team pull up your information.

      Leo Samsung