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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,008 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, nice price and excelent service... I liked.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave and it only lasted 3 or 4 years. I live alone and did not use it much it just stopped working and would heat nothing up even though it still turned and sounded like it worked. Disappointed. I have had on the counter models last for years.It still looks good and the fan works fine but I feel like I threw money away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichelleS,

      We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link to help you with the microwave that stopped working and not heating food.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148529407) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    installation and removal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. I purchse delivery with installation and removal of the old appliance. fast and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to use. Good for the price and brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Wish it had an automatic 30 second ‘button’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good micro, bad instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my old microwave, only thing is I had to figure out how to opperate it. No instructions and online there's 76 pages of theopperators manual....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of same model from 6 years ago. Good performance/functionality for purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great and it looks good. Install was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miami Lourdes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It's working fine. Does it's job as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, looks great and works well. Matches all appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, easy to install high quality microwave. Microwave makes minimal sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online Buy based on solely reviews

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for the price, just wish it was a little easier to use. Buttons are a little hard and inside revolving plate is a little small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new on from our kids breaking the door on the current one, Great microwave no issues or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best yet!!! My favorite app everrr!!¡!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third microwave of this similar brand/style in the last 6 years. They tend to break in two years. We wanted to keep the suite of appliances, and the price is right. HOWEVER- buyer beware! First microwave, electronically stopped working. Second microwave, door fell off. Third microwave: the handle FELL OFF! It is less than 9 months old and we no longer have a handle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      This is not the experience we want you to have. Let us help you with your microwave.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.

      Should you have other query with your vacuum, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150848372) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great look! Easy use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well designed. With it being amd over the head microwave i was looking for something easy and simple that tied the room together without crushing my budget and it does that. when watching the technician put it in, I also realized that it was easy to install, should I need to take it down. Great Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. It is so convenient to use and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY MICROWAVE805

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good microwave. Simple and easy to install it myself. Working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very look good with new refrigerator easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread produc nice conford

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like mi new microwave recomend best buy to purchase

    I would recommend this to a friend