Customer Ratings & Reviews
- Model:
- ME16H702SEB
- SKU:
- 3897003
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
Pretty good so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working as it should. I really dig the blue digit display.
I would recommend this to a friendgeat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave and purchased it to match my Samsung free range stove and fridge.
I would recommend this to a friendSolid. Great oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is My second one. I Love it. I Would buy it again.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great but wishing it had a shelf.
I would recommend this to a friendGood unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does job as it is supposed to..! Changed from GE to Samsung
I would recommend this to a friend- Cons mentioned:Noise level
Works ok but noisy, hard to push buttons.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good price, but the fan is very noisy and the control panel buttons are very hard to push. Samsung says this is a feature. HA! I would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi wpwp! I'd like to give you this link (https://bit.ly/2wz418M) to look over to see if the sounds you're hearing from the microwave are normal or not. ^Jecca
Not sure what brand to get
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again the salesperson was great. Very knowledgeable.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had any problems with it what so ever and it has been over a year !
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for 2 years with no issues. Looks and operates great
I would recommend this to a friendVery nice and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fits perfectly in the space and works very well
I would recommend this to a friendGood buy and looks good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave and works good, large cooking area and two modes for fan and light.
I would recommend this to a friendVer User Friendly !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. can be happier that I am right now. Thanks Best Buy
I would recommend this to a friendMissing plate. Very poor customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plate missing when received. Have not yet been able to use microwave. Received 1-1/2 months ago. After many phone calls, still no plate has been received. Very poor customer service.
No, I would not recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As described no problems at all looks good with my other Samsung appliances
I would recommend this to a friendStainless Steel Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is truly fingerprint resistant too! Fits our space perfectly!
I would recommend this to a friendgood service so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great looking and great heating ability. highly recomend
I would recommend this to a friendBroke after 8 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave will not turn off unless I unplug the unit. Have spent over seven hours on phone with Samsung support and still no evidence that I will have the microwave repaired under the warranty. Not impressed with Samsung warranty service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TVCritic,
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung microwave will not turn off unless you unplug the unit. We apologize for the inconvenience the issue has caused you, especially with customer support. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting guide to try when your Samsung microwave does not turn off by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
You may also check page 21 of the user manual for troubleshooting steps you can try if you have a problem with your microwave for future reference.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
I've included a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA
You may reach out via our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144489240
-Angelica
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.microwave works really good and looks good with the new stove
I would recommend this to a friendVery simple and elegant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very simple, looks classy, and does it’s job
I would recommend this to a friendNeeded a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great & is very quiet. Looks awesome over my range!
I would recommend this to a friend