Customer Ratings & Reviews
- Model:
- ME16H702SEB
- SKU:
- 3897003
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up everything evenly and in less time usually required
I would recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues...........................................
I would recommend this to a friendRepeat order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying this unit for a couple years now and like it.
I would recommend this to a friendBasic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love if you pressed 1 and it would automatically be one minute but you have press 1 then 0 then 0. That sucks. And you have to press the numbers hard. Would’ve been 5 stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Buttercup. We are proud to have you as a satisfied member of our family. ^Lo
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up fast love the energy saving mode on this microwave!
I would recommend this to a friendNow we're cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave to cook delicious stuff in when I'm on the go
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month of use, we are satisfied with the product
I would recommend this to a friendHeats food up great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job for what I need it for. Also has good voltage to it.
I would recommend this to a friendgreat value for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value for price. Bought on black Friday xmas sale.
I would recommend this to a friend- Cons mentioned:Button quality
Okay but next!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look because it matched my refrigerator but the digital buttons are to hard too push. Have to press to hard to get them to work. The quick 30 second button doesn't start on its own unless you press start, i liked that about my old one. Offer up here comes my microwave. Thanks but next!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gabs,
Thank you for bringing this to our attention. We appreciate you letting us know that the control panel on your Samsung microwave is hard to push. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting guide to try when the control panel in your Samsung microwave does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You may also check page 21 of the user manual for troubleshooting steps you can try if you have a problem with your microwave for future reference.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
I've included a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144489189
-Angelica
Great microwave for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier with this purchase. Why spend more?
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works and looks great. absolutely NO ISSUES
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. would definitely recommend
I would recommend this to a friendtoo big and heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this item. I thought it was too big and heavy to hang from my cabinets. maybe all of the over the range microwaves are heavy I do not know.
No, I would not recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave does a great job. It gets the food hot.
I would recommend this to a friendGreat Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. No problems at all.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes it east to clean grill and nice lights
I would recommend this to a friendUnneeded but couldn't return.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get the microwave installed and asked to return it but it was one day over the return date. Still brand new sitting in the box. Can't use it.
No, I would not recommend this to a friendNICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and it works great for what we bought it for.
I would recommend this to a friendVERY HAPPY WITH PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with product would recommend it to anyone .
I would recommend this to a friend