Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Angle. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Left. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 1. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 11. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 12. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 13. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 14. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 15. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Alt View 16. Samsung - 1.6 cu. ft. Over-the-Range Microwave.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.6 cu. ft. Over-the-Range Microwave

Model:
ME16H702SEB
SKU:
3897003
Highly rated by customers for:
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,412 reviews

  • Appears to be OK.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this piece only once, because I was afraid it would catch fire like the previous model.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Clare,

      Thank you very much for your feedback on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Your Reference Ticket Number: 1144649297

      Thank you, and stay safe!

      -Angelica Samsung

  • Functional Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted something functional,without all the buttons. And this does that. Plus I got it on sale.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RC44,

      Thank you so much for taking the time to send this! Everyone here at Samsung loves to know that our customers enjoy the products. We're glad that you love so far the microwave. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

      You may use this link for regular maintenance of your microwave:
      https://www.samsung.com/us/support/answer/ANS00062285/

      Use your Samsung microwave for defrosting:
      https://www.samsung.com/us/support/answer/ANS00087027/

      How to cook with your Samsung microwave:
      https://www.samsung.com/us/support/answer/ANS00049159/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144663955

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Nice size oven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch pad you can’t tell where touch to make it work, You have to touch several times.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend

  • Not in love with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works though not as high functioning as some of the other Samsung products purchased in my kitchen suite.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fred,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144533088

      ^Rainly Samsung

  • A nice basic microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and is functional. If you are looking for bells and whistles, this is not for you.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend

  • It’s Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to push the buttons a little harder than I was expecting

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback, Kevin! Samsung values your opinions. ^Jecca Samsung

  • Cons mentioned:
    Noise level

    Spend the extra $ for upgrade model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, very loud, claims fingerprint resistance, not true! Small cabin, tiny dish etc. The next model up has tons of extra features. I returned and upgraded.. Also this microwave would randomly start on its own .lol...junk

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Average quality and standard grade product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weigt made installation easier. Door close sensing isn't perfect, which can lead to unnecessary re-run.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Looks nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Haven’t used it so can’t review completely.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yomomma,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144531745

      ^Rainly Samsung

  • Product is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for small home take too much space product is perfect

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend

  • Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found the time to read the product reviews, I realized that for the same price I could have gotten (from Best Buy) one of Consumer Reports top three rated microwaves. Returned this one for #2, and I'm guessing I will have the opportunity to review it soon.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144551844.

      -Noraina Samsung

  • Control buttons very hard to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fair product nothing like my old one very hard to push controls

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not incredibally happy with the exhaust portion of the microwave otherwise it's ok

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Momma,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave vent not meeting your expectation. We understand it is important to have a working vent fan on your over-the-range microwave to help clear smoke and steam from the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      The vent fan is weak on Samsung over-the-range microwave:
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144663136

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • The functions on keyboard are difficult to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only give this 3 stars due to difficulty in operating keyboard.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bubba,

      We appreciate you sharing your experience with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel. We apologize for not meeting your expectations about our Microwave; mainly, The functions on the keyboard are difficult to operate. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      To help you with this, I am providing this link to guide you on the issue.
      Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven.
      https://www.samsung.com/us/support/troubleshooting/TSG01110126/
      The microwave control panel does not respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      You may reach us via the following links if you need additional assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144775813

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Average Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products have disappointed me now a days. Average with no great features.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sandeep,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144535814

      ^Rainly Samsung

  • Samsung Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not that satisfied with this product for the price I pai

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share this feedback with us, Kumar. ^Lo Samsung

  • junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry I bought this thing have to have repairman after the first use. more Samsung junk

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Dead Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was dead upon install! I now have the replacement unit! Stay tuned!

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Ran by itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I closed the door to the microwave, it would turn on by itself. Instead of taking it down and returning it, I had Samsung send out a repair man. https://youtu.be/74eYSklYwV8

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mike,

      Thank you for bringing this to our attention. We appreciate you letting us know about your feedback about this Samsung microwave. We apologize for the inconvenience the issue has caused you. Your feedback will help us improve the quality of products we sell, and we'll be glad to look into this for you.

      Attached is a link to the troubleshooting guide to try when your Samsung microwave turns on by itself.
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      You may also check page 21 of the user manual for troubleshooting steps you can try if you have a problem with your microwave for reference.
      https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf

      I've included a link to our warranty page to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA

      You may reach out via our Support Channels below to speak with a live representative.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144489139

      -Angelica Samsung

  • Not so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item 2 years ago and it stopped heating.

    This review is from Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, SmilingFace. I understand your frustration on this matter and would love to discuss this further. Please reach out to us via any of the following outlets and reference ticket number 1139766864.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
      We look forward to hearing from you. ^Lo Samsung

Page 113, Showing 2,241-2,260 of 2,412 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.