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Customer Ratings & Reviews

Model:
ME16H702SEB
SKU:
3897003
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,412 reviews
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    good basic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have Is that you can't use the microwave at the same time as the kitchen timer. Frustrating if your timing something cooking in the oven and you want to use the microwave for something.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello jzambo,

      We always appreciate customers who take the time to give us feedback. We apologize for not meeting your expectations about our product since you can't use the Microwave at the same time as the kitchen timer. Please know we value your feedback and are here to assist you with your concern.

      You can use the Microwave at the same time as the kitchen timer.
      The cook timer shows in the display, while the kitchen timer runs in the background.

      You can check this links to help you with your concern.

      Set or clear the timer on your Samsung oven
      https://www.samsung.com/us/support/answer/ANS00088062/

      Set the time on your Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00087028/

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144788493

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Good size microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits perfectly into our new house. It has the vent we needed. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scratch and dent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave stopped working right before Thanksgiving. We were able to get this scratch and dent for $99. Works fine. Looks sleek. Missing some of the conveniences our previous model had but we're getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the money easy to install and user friendly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Clem. I'm so excited to hear that you've had such a positive experience. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the the quick cooking time as well as the design of this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heat fast easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions was easy to read also the microwave heat fast and user friendly looks good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and looks great in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Watch out cold food!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus microwave iz not only nice to look at but it zaps food with more heat & less energy!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Nice looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this microwave to replace an old one, I love the appearance and match my refrigerator, the only downside that I see is the door is hard to close, and that is why and giving it 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the purchase price. works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value in a basic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a basic microwave, for the price, this microwave fits all our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model in replacement of a Samsung model before it. The prior model worked great until time caused the buttons to stick and allow the operation of the microwave oven with the door open. It became a major safety issue so I had to get rid of it. I was skeptical on purchasing its replacement model but was left with no choice when the color and the size that I was looking for was only available in the Samsung replacement model. Currently the new model is working great I hope it remains that way and that the issues of the past were resolved.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Nothing fancy, but works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a GE microwave for years, we thought we would try the Samsung, because we really enjoy their tvs. They should stick to the tvs. Buttons are stiff and does not have same functionalities as our old GE. Does it microwave fine - yes. Just a basic model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave installed easily. It is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free up counter space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing a counter-top microwave as part of a remodel. The touch pads on this model aren't nearly as sensitive as they were on any of my counter-top versions: I sometimes have to hit a pad two or three times for it to register. Otherwise, I am happy with all the options and functionality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a very long, but it seems to work fine. Very good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this product was very easy. There is a video online providing step by step instructions which was very useful. Samsung provides very nice paper templates to make installation easy and successful. The microwave itself is working well. It has basic functions customers would expect. The one feature that is intriguing is the ability to add or subtract 10 seconds during the heating cycle. The one feature that is missing is an auto-start after pressing the 30 second cook. You will still have to push the start button. For a sub $200 built in microwave this is a good value. If you want a bunch of features such as convection cooking then you'll have to look at more expensive options.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great microwave for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace old microwave and this great one just happened to be on sale. thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great look and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great microwave. It looks great and has worked perfectly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    design is simple and nice. i wish door could be white, also. besides, i like this product.

    I would recommend this to a friend