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Customer Ratings & Reviews

Model:
ME16H702SEB
SKU:
3897003
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,412 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave and it is good value. It is only $10 more than a range hood without a microwave and it has a more powerful fan. It looks nice, the controls are easy to use and see, and power seems good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the entire Samsung appliance package and very satisfied with the entire package. The microwave is simple to use, looks good and works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than thrilled so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are less than intuitive; no built-in prompts and documentation (one newspaper-size page of newsprint) is mostly cautions and warnings, without any real operating instructions. Example: During defrost, the unit beeps half-way through the cycle but keeps running. No prompts, but I finally decided Samsung wants me to turn the food over. I do appreciate the Eco setting, which turns off the clock when you're not using the appliance. Not much, but every watt saved is something. And the unit matches the range I bought.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, NonnieB. I understand that it's frustrating to not have the information you need regarding a new appliance. Here is a link for the full, downloadable users manual in hopes that it will help you learn about your new microwave (http://bit.ly/2O52Pi8). Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s affordable and easy to install. The buttons are hard to press but other than that it does it’s job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic microwave, performs as expected. It took 3 deliveries before the microwave arrived as specified, even the last and 3rd delivery showed up with a broken dish roller.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this microwave for a rental unit. It has performed well and looks great. Purchased it for a great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our new kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in the process of renovating our kitchen. We have had good success with all of the Samsung products that we have used and believe that this microwave will be a great reliable appliance. Besides, Best Buy did a price match and gave us the best price possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all the bells and whistles I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy personnel,especially Silvia. My purchase would not have happened without her. This microwave is loaded with features with easy to follow instructions. I own many Samsung products and have never been disappointed. I would absolutely recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave but the buttons are hard to push. It's a tab bit louder than our last one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Amazing microwave and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very easy to use and is extremely an amazing product for a great price. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and easy to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Samsung microwave to in order to match my new Samsung refrigerator and Samsung dishwasher and it's stunning. The rotating plate is thick and sturdy but easy to remove for cleaning. The soften/melt button works great to soften butter for chocolate chip cookies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over counter microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new over the counter microwave with more power than our current mircowave. This product not only has enough power but looks great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with Samsung, it usually makes good products. However, I can't say much about this one because it actually did not fit in the place I wanted to install it. There was nothing wrong with it, I just didn't like the way it looked, because it was too small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great New Addition for my Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after reading a ton of reviews online and I'm very happy with my purchase. It's easy to use, easy to clean, and has such a sleek, modern look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed it yet to use the fan since we're waiting to remodel but yet I needed a microwave. Great deal for a basic microwave. I don't like all the extras as I never use them so this one is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave as part of a bundled deal, and it was well worth it. My food seems to get hotter quicker with this microwave than my previous one. We had the microwave installed right above our range, which provides a very polished and well put together look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Price, power level, and cooking time is a # 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like size,easy to use & heats up fast & defrost mode.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this exact same microwave in the house we bought and liked it. We are updating the kitchen and replacing all the white appliances with stainless steel, so that's why we got this one. Only gripe is that the buttons are a little hard to push to get a response.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are pleased to hear that this microwave is the perfect addition to the new look of your kitchen. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks food perfectly and was easy to install. Only complaint is the buttons can be a little hard to push

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the contemporary design look of this micro,size is perfect but the most what I value is very lightweight and was so easy to install with help of my husband.

    I would recommend this to a friend