Customer Ratings & Reviews
- Model:
- ME16H702SEB
- SKU:
- 3897003
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
Perfect fit with staff help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So thankful for a staff members help . The microwave was for my daughter and it’s just perfect . MT
I would recommend this to a friend- Pros mentioned:Ease of use
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, looks great, works great. No complaints.
I would recommend this to a friendBrand response from Samsung
Posted .That was our goal, Tar831! Thanks for sharing! ^Mae
- Pros mentioned:Appearance, Performance
Looks great above the stove.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave. Does a great job with whatever I'm using it for.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and easy to operate microwave I will refer my friend
I would recommend this to a friendBrand response from Samsung
Posted .Hi Beuty,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144533067
^Rainly
Great Investment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally we were going to replace our worn down microwave with another compact microwave and call it a day. After taking a second look, we realize it wouldn't be that much more to get a larger microwave that we could put over the range to save us counter space. It was a great move.
I would recommend this to a friendLove my new microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the great service at Best Buy! I always find great products and such friendly sales reps. I love my new microwave. It works great!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Great and affordable over the range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect microwave whether on a budget or not. It gets the job done, and has all the features needed for day to day use. Very easy to operate. If installing yourself make sure to take out the fan on top of the microwave and point it in the direction that goes with your home setup.
I would recommend this to a friend - Pros mentioned:Appearance
Basic high quality microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking microwave. Simple controls. Works well and has good power.
I would recommend this to a friend So So
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation template was a little off. Like most over the range microwaves it sticks out from the cabinet and unless you have really short cabinets it hangs low. But as for working, it's good. Roomy and I like the under the microwave light. It offers 3 options for venting, which is great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KitchenQueen,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for having a hard time installing the microwave and this caused inconvenience. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
You may want to check this link for the proper installation guide:
https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144520576
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Price
Great Middle of the Road Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our GE over the range microwave that died. Our budget was very small due to us being out of work for this virus. We found this Samsung microwave and it was a prefect fit. Works well for what we need.
I would recommend this to a friend Easy to read digital display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave offers a variety of programming options. The display is well lit and easy to read.
I would recommend this to a friend- Pros mentioned:Ease of use
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the functionality. Looks good and easy to install
I would recommend this to a friend - Cons mentioned:Button quality
Low-priced over-the-range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good low priced over the range microwave. Owned one previously, but it shorted out in a lightning strike. Buttons on this one are stiff, but that may work out in time. Tends to undercook using lower end of recommended time range.
I would recommend this to a friend - Pros mentioned:Ease of use
it is nice design, good brand, easy to use. thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is nice design, good brand, easy to use. thanks
I would recommend this to a friend - Pros mentioned:Performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the main reason I bought this microwave is due to the fact that it fit in my space that was limited due to a tile backsplash. Fit perfectly, matches my Samsung refrigerator so looks great, and works well so far. Hopefully it lasts as long as my old Whirlpool did! The Whirlpool microwaves were much larger so was forced to switch brands. So far so good!
I would recommend this to a friend A working microwave makes me happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the installation and the fact this microwave works and the turntable goes around as it should..
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. No problems with it. Seems to heat food evenly. Love the selections for heating food. Makes it easy if I wAnt to make popcorn, just hit one button. Very easy to clean inside of microwave. Great buy for price
I would recommend this to a friend Excellent product w/great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've come to rely on Samsung for TVs, cell phones, etc., so it wasn't too tough to select their microwave! Can always count on their quality.
I would recommend this to a friendStandard microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze even for someone with as little experience as myself. Works great so far.
I would recommend this to a friendAwesome proce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this for 99.99 im mad that I couldn't enjoy it though because I kept missing ups so they ended up taking the product back :(
I would recommend this to a friend