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Customer Ratings & Reviews

Model:
ME16H702SEB
SKU:
3897003
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,412 reviews
  • Rated 4 out of 5 stars

    Fingers crossed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for a damaged hotpoint microwave. Rated 4 because of the door handle. The door handle is made out ceramic like material which make feel fragile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this for my condo and Best Buy did a great job installing it. Very nice product, good features, good value. Only thing I was a bit bummed on was only two speeds on the fan. But overall definitely an upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works for what it is.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional, but loud fan with only two settings. Would suggest paying a little more for better quality or features.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Lena Samsung

  • Rated 4 out of 5 stars

    Great for heating food

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it cheaper because it had a dent in it. Works great though and you can’t see the dent where we placed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was simple to install and got a great price on it, the sale person was very nice and helpful. I will return for more appliance shopping at best buy and that store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation and good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself with a little help from a friend to lift the unit into place. The microwave works great overall. On!y complaint is some of the digital buttons are hard to push for selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a GE microwave which broke after 13 months. Fuse blew out. GE sent me a new one which I replaced. This one blew out after 2 weeks. So I replace it with the Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the micro wave, however it does not have a few of the features that I like. You cannot push one button for 30 seconds, (or any for 1, 2, or 3 minutes either) I miss that. The door opens and closes very easy, the best microwave to date on that point. The turntable is a little louder than I would like, but the up side of this is that you can tell (by the lack of noise) that your food is done lol. (it's not that bad, just louder than the one we had before.)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We sincerely appreciate your valued feedback, AARPcardKidd. Samsung is always looking for ways to improve the overall customer experience. ^Jecca Samsung

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    OMG...MICROWAVES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was really loud but worked awesome. We called bestbuy and they said it wasnt supposed to be that loud so we replaced it. Now it is quieter...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A couple of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave stayed on past turning it off. The door seemed to have a problem connecting with whatever mechanism turns it off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Scott,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not staying on. We understand it is important to have a working microwave to heat our favorite dishes. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      Samsung microwave does not turn on or turn off by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001964/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144661508

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud, The buttons are a little hard to push. Other than those two things, this microwave fulfills my needs and looks great in my kitchen. I especially like the recessed turntable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Cleans up easy inside and out. Only complaint is that you can’t run the microwave and timer at the same time. Looks great with the cooktop though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a microwave for my brother for Fathers Day and I came across a fantastic deal. I bought a great microwave, great name brand and beautiful for under $105.00! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has a sleek design in stainless. I do not like the "time is finished" noise. It is overwhelming and obnoxious, but the overall functionality of the product is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work well. We've had it for about 2 months. Our only complaint is that it did not match up with the holes we made for our previous Samsung microwave so we had to cut new holes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish it was a counter top microwave, would have been great, my said she asked for a counter top, but the sales person didn't care to listen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    didnot work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upon using this for the first time ,microwave did not work . had to have a serviceman come out. he replaced the circuit board behind the control display. problem fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of the same microwaves. One for our home and another one for someone else. We are very happy we made this purchase. Very quite microwave. It defrost and heats up pretty quickly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for choosing Samsung, Angela! We appreciate your positive review. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Time Will Tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unit to replace an identical Samsung that lasted under four years....control board failure. Research showed all major brands having issues/failures. Fingers crossed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working well so far!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well in the space. Its a bit off with the buttons but fan, light and basic microwave functions its great for two of us.

    I would recommend this to a friend