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Customer Ratings & Reviews

Model:
ME16H702SEB
SKU:
3897003
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,412 reviews
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to see keyboard. Have to press buttons hard for them to work

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wayne, thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Silent Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range hood has a fan that is super strong but is absolutely silent. I love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love to hear that you're loving this microwave, Bell. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    No fingerprints

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finger print resistant stainless steel has been the best feature. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my house and had the same microwave for 4 years so I bought a new one the my house it is a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice model. Great working condition and good price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fan broken on 1st unit purchased on bestbuy.com

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan was broken on 1st unit purchased on BB.com. Took the MW to Savannah Location (31 miles) exchanged for new unit --same model New model had a door issue that tech support told me to SLAM the door to keep the unit from running

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DB55,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not working properly. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      The vent fan is weak on Samsung over-the-range microwave:
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      Samsung microwave is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144520594

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Great for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave oven for money. It would help if panel illuminates in dark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time i purchased a samsung appliance and so far i like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is affordable and great appliance.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm happy to hear that you've found the perfect microwave for you! ^Lo Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but has not been installed yet due to a misunderstanding with the delivery dept

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave we’ve had no issues with it overall good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Buttons are a little hard to push at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, can't say enough about it. It is fast, efficient and the stainless steel is great for cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for an over the range setup would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It waves in the micro level. So I guess I have leftover coffee and popcorn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek unit, handle matches my fridge and dishwasher

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is that there isn’t a quick start function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave! cleans easy! don't like fingerprints where buttons are though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch pad interface and sturdy handle with fingerprint resistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The microwave works well and meets my needs.

    I would recommend this to a friend