Customer Ratings & Reviews
- Model:
- MC17T8000CS
- |
- SKU:
- 11619675
Customer reviews
Rating 4.2 out of 5 stars with 471 reviews
(471 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this and all the settings. The look is great and matches very well to my other appliances
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cooking options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has many uses other than just microwave. Came with accessories that help in cooking. Very efficient heating.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Can now remove the air fryer and toaster oven off my countertop so more countertop space for prep
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Easy and affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! No complaints. Awesome microwave and it grills things too!
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love samsung----only appliance i will buy. i had to upgrade after my last samsung of 20 years finally just was not warming food as quickly
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poor quality and doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this microwave a year and a half ago. The air fry settings never worked right. After a year and a half it stopped working. Warranty only covers a year. Terrible quality and product. Would not purchase this microwave or any other Samsung products.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrea,
We appreciate the time you took to let us know about your microwave concerns. We're here to help.
Here is a link to help you with the air fry settings of your microwave. Please refer to pages 36-38 (Using your microwave oven, “Slim Fry”) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214155447837/O_MC17T8000CS_AA_EN.pdf
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150804331) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Rated 1 out of 5 stars
Buggy microwave, terrible install/customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning the second one tomorrow.... 1st one lasted 6 weeks then the plastic foot piece from the shelf insert just burned straight through shooting sparks all over. Almost caused a fire, smoke everywhere. Second one was dented at the bottom and you cannot get the vent cover off to insert the charcoal filter in.... that’s apparently why the install guys just didn’t do that on the first run.... I digress. Customer service was a nightmare had to go back to the store. The sales associate didn’t ring us up for the 5 year protection plan and that almost shot everything down to get it fixed, even though only 6 weeks old. They were, in the end, able to do the right thing and just swap out, but again, it’s dented and you can’t get the filter in. Manual is for a similar but not quite accurate model. Had more issues with this microwave and the other appliance I bought. This thing is buggy, I’d go so far as to say dangerous, and if you think for one second your going to get a competent person there to install or repair this thing my experience thus far has been that it’s a toss up at best, you have been warned. It’s really expensive for all of these problems. I’m going in for a refund and I’m just going to get a different model, at a different store, and never buy an appliance from Best Buy again. Nightmare. Lol.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great best buy service!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the product damaged and it was after the return time allottedand best buy took care of it and sent me a brand new one!!!
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung - 17 cu.ft Over the Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, Enjoyed Purchasing Samsung - 17 cu.ft Over the Range
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
SamMic.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used all its featured apps. Too early to review.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, we installed it ourselves. Wish the light on the inside was brighter
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave oven. Beautiful and does everything as advertised. I woyld recommend this to all my family and friends.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I have purchased. Love that I can use it to just quickly cook something small without having to heat the large oven.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microondas Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente microondas Samsung el súpero mis espectativas
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Hot Plate Be Gone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. When you heat something the plate doesn't get over heated. You can have hot food and still hold the plate.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Convection Otr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Convection Oven quiet and works perfect. I love it
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
DENTS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, we installed ourselves and did not notice the 2 dents in the door untill it was installed.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 3 out of 5 stars
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m missing the the easy start times. One button push. But getting used to it. Also, doesn’t seem to be a way to cook at different power levels.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Being able to use the appliance conveniently is what we want, KimL. Let us help!
Microwaves have been a modern convenience for quite some time. But your Samsung microwave makes things even more accessible with its unique features, such as Sensor Cook. Select what you're cooking and leave the calculations up to your microwave. After a long day at work, you can finally relax. Below are the links to guide you in using your appliance.
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
Set the time on your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00087028/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145584365) to help our team pull up your information when you message us.
Thank you!
-Angelica
Rated 1 out of 5 stars
Broke after 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave stopped working (would run, but not heat at all) after 3 yrs. Contacted Samsung and they would not offer to repair or replace. They wanted to send a repair person and charge $225 just to diagnose the issue and then more $ to fix it. It was likely the magnetron, which is supposed to be covered by a 10 yr warranty. I have been a loyal Samsung buyer for 20 years (2 washers, 2 dryers, stove, microwave, 2 dishwashers, fridge, 5 TVs) and will never buy another Samsung after this experience.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy,
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link for troubleshooting steps for your microwave that is not heating food; kindly click the embedded words.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147802597) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente Product , recommend great buy for the price
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friend












