The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 471 reviews
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pure excellence . These guys came vertical professional did there job quick and professional, great job
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microwave stopped working (would run, but not heat at all) after 3 yrs. Contacted Samsung and they would not offer to repair or replace. They wanted to send a repair person and charge $225 just to diagnose the issue and then more $ to fix it. It was likely the magnetron, which is supposed to be covered by a 10 yr warranty. I have been a loyal Samsung buyer for 20 years (2 washers, 2 dryers, stove, microwave, 2 dishwashers, fridge, 5 TVs) and will never buy another Samsung after this experience.
Please provide us with this reference number (1147802597) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
Microwave
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the door with no handle and ease of instructions on front.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Good microwave.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well. Like the slimfry option with this unit.
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
I would recommend this to a friend
Rated 2 out of 5 stars
Poor instructions! Features that didn’t work righ
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The instructions for cooking were very vague! There were too many features and nothing seemed to work right! The air fry didn’t do well at all- and we had no idea what the purpose of the grill feature was! We returned it after 3 days!
This review is from Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello AmandaD,
Thank you for choosing Samsung for your microwave needs. We completely understand that our product fell short of your expectations and are saddened that you no longer have it. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Rated 5 out of 5 stars
Great OTR microwave in looks and performance!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Microwave with a lot of awesome features! love the smart connectivity features too!
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted just over 2.5 years and stopped working. This along with my 3 yr old Samsung dishwasher that is also having issues, and I’m finished with Samsung appliances.
We understand how this experience affected your confidence with Samsung appliances. Let's help you, RandyF.
I have shared the troubleshooting guide below to help you rectify and get the microwave working at its best.
Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
We would also like to speak with you directly to assist you with your dishwasher.
Should you require further assistance, please feel free to get back to us via the following options: