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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $494.99

Customer reviews

Rating 4.3 out of 5 stars with 1174 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the convection feature, ease of use, and stylish design of this 1.7 Cu. Ft. over-the-range microwave. Many appreciate its size and performance, along with the fingerprint-resistant stainless steel finish. However, some customers noted concerns about the weight and power, and a few experienced issues with the door. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,174 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This Samsung microwave looks beautiful above my stove. It is an upgrade from my previous one. It has several food specific buttons and came with a round two level rack and baking pan. I'm very happy with it's cooking so far. The popcorn tastes lighter and pops more kernels than my previous microwave. I'm impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install! Great unit- the family loves it. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great fiture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, all the features that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with smart looks and good functions. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave, works great every time I have used it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to the manual this microwave will roast a chicken. I'm not sure I'll ever do that but I suppose it's good feature to have. We installed ourselves because Best Buy was going to charge $119 to install even though we bought three other appliances along with this microwave. Best Buy sold us over $5,000 in appliances and then nickel and dimmed us for the installation. I like the product but I don't like Best Buy's unwillingness to budge on relaxing the installation prices considering the cost of the appliances and all of the warranty fees.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144556786.

      -Noraina Samsung

  • Rated 4 out of 5 stars

    Time will tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the convection part yet. Still have a ton to learn. I feel like it takes longer than my other microwave to heat water and food. Overall, it’s good. Just wouldn’t say I LOVE it

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave oven and also convection oven! Does EXCELLENT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Microwave/Convection oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit makes dinners much easier and healthier. You can have a 3 course meal, even if your main meat was frozen. I like having a real meal, but don't always have the time, or gumption to do it, now I do! I love the slim fry snack option, just slice up a potato, hit a button and you got nice pile of hot fries..no grease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the microwave for about a month now and it seems to be working alright. After getting it installed I am not sure how much I will actually use the convection portion of the microwave but it is nice to have the option if I want to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent function. The size is perfect. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to remember all the settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out all the settings is a chore and mounting was not simple. Then again I didn't expect it to be all that easy to install. If we ever figure out where all the settings we normally use are it should be great and a solid 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    very good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the unit, the convection side is great and handy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. It works perfectly no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of features we don’t use and is kind of complicated to use. The air fry we attempted once nd the oven feature does give off a burning smell at times. Overall we like it just don’t use all that it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks very modern and sleek looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit work well however, there is a vibrating sound when the unit is used for a extended period of time. Called the geek squad they responded quickly, and have order a replacement unit which will be installed next week.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great modern microwave that has lots of cool features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Even heating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is easy to use. Even heating of food

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our new microwave. It is Very easy to operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ventilation fan feature does not work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and great features. I couldn't believe that the slim fry feature really made "real" french Fries and they were so good. But, I will have the 3rd replacement one delivered and installed and I am so hoping that this time the Ventilation fan feature will work. They claim that it is a powerful ventilation system that quickly and quietly eliminates steam, fumes and odors and that it is nearly silent. IT DOES NOT WORK AT ALL IT DOES NOT HAVE ANY "SUCTION" AND IT IS EXTREMELY LOUD. I showed the installers how bad it is by boiling water and the steam from the pan of water was so bad on the front of the microwave that it had drops of water running down the front of the microwave and dripping onto my new ceramic cook top stove. It is supppose to have a charcoal filter that has to be changed ever 6 to 12 months if the ventilation system is vented back into the room. There is no charcoal filter. With such a serious problem you would think Samsung would know about this by now. Has anyone else out there had this problem?

    No, I would not recommend this to a friend