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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $494.99

Customer reviews

Rating 4.3 out of 5 stars with 1174 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the convection feature, ease of use, and stylish design of this 1.7 Cu. Ft. over-the-range microwave. Many appreciate its size and performance, along with the fingerprint-resistant stainless steel finish. However, some customers noted concerns about the weight and power, and a few experienced issues with the door. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,174 reviews
  • Rated 4 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new microwave, but had to adjust to the fact that there isn't a quick on. Meaning if you want to hear something for 2 min, you need to add the zeros after it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand / Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the only way to go! Quality, excellence in material, and it also stands for long-term operation without failure. My wife and I have a Samsun kitchen: refrigerator, stove, dishwasher, washer, and dryer...and now the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Combination Microwave & Convection Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the exact same model that had broken. We purchased an open box item that was in perfect condition but missing some accessories which we had from the prior oven. It looks and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have convection an air fryer in the micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. The only thing I wish was different is that Samsung sold a convection/microwave with different handle styles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be a very nice addition to my kitchen. I found that mounting template included was hard to use on the top mounting bolt holes as it was unclear how to line it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave is great, the installation wasn't bad but it was missing nut in the microwave to hold it up over the range. I had to improvise to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful for my kitchen renovation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very good about my microwave. It works very well, always get our food very nice and warm and have never had any problem whatsoever out of it. It's the best of the best that I would highly and strongly recommend to everyone to give a try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave/Air Fryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the unit two years. No specific issues. Very happy overall. The air fryer does a great job with chicken wings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully loaded microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is I'm beautiful I almost don't even need another because this has convection cooking with it. Getting rid of the countertop airfryer because this does that as well. Beautiful piece just make some kitchen all come together and look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Micro/Oven at the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with the Micro/Combo Oven. Was a little weird using the Oven aspect the first time but the Auto Cooking Fan option was fabulous. Love the fact it senses the temperature and pushes out the excess heat within the oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave in Bestbuy with free delivery. Had this for almost a year now and no issues yet. Still trying to figure out how to use the convection feature for i have no clue what i need it for. But overall i like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial shipment was damaged I had to order a new one. New one is good.Clerks were helpful. Unit function as expected. Yet to learn how to use the convection function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bakers microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple things I would of like to have is express starts so I could just hit 1 and it go strait to one minute but over all I will be very happy

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after installation -- the magnitron went out -- had to bring it in to the shop for repair. You have to keep the book handy to do any cooking with convection -- confusing. Now -- I am boiling some soup on the stove top -- hardly any steam -- I get a C-90 code on the microwave. Look the code up, pushed bottons more than 10 seconds - which I hadn't touched. Or moisture around keys -- there was none built up. Unplug it for 12 hours and plug it back in -- c-90 code comes on --- go to the internet, find out that it is probably the control panel that is fried, replace the door $300 fix. Honestly -- you can't boil water on the stove top under a range top microwave? How foolish are these designers. Never again. Looking for a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Jeff. We understand how frustrating it is when desired results aren't met and would love to see what we can do to turn your experience around. Please reach out to us via any of the following outlets and reference ticket number 1140654017.

      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo Samsung

  • Rated 4 out of 5 stars

    Updating my review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only 2 things I wish they would improve is a brighter lights inside when running, and more wattage. 850 watts is not enough.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for your helpful feedback, BPKA! Samsung values the opinions of all our customers. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great things about this microwave/convection oven. I really like the features, the slim fry and fast bake are wonderful. I'm so happy with this purchase, it really is Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, I am happy we purchased this wonderful microwave. I am sad that American Made products are not of this quality and certainly the poor quality appliances provided by the developer makes you wonder

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in a pinch, The price was the best thin about this, The rest of the features seem beta like and quirky. maybe the next models firmware will be more thoughtfully configured. Cons: No actual racks (just a round pan rack and a taller version. for convection cooking this is not optimal. My GE had 2 horizontal racks that could be used at the same time. Samsung, are you listening? Also convection heat is low compared to GE, specs or not, this convection barely works for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bass,

      Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung Microwave. We are saddened that we didn't meet some of your expectations about our product. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.

      To appreciate and understand better of product let me share the product manual.

      https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144785046

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 3 out of 5 stars

    Replacement from my ge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old GE microwave. Had a hard time due my back wall has a 1in backsplash. The new GE microwave would not fit due the holes for the screw did not match. This was the only one fit. Wasn't happy with this purchase. Best buy wasn't much help either. Took 1 month to install when l complained best buy didn't do much or even didn't refund any money. Wasn't happy with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the air fry feature and the bake feature. I've never has a microwave that did anything other than microwave. A little confusing at first because controls were opposite of the one I had before but you get used to it quickly.

    I would recommend this to a friend