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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $494.99

Customer reviews

Rating 4.3 out of 5 stars with 1174 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the convection feature, ease of use, and stylish design of this 1.7 Cu. Ft. over-the-range microwave. Many appreciate its size and performance, along with the fingerprint-resistant stainless steel finish. However, some customers noted concerns about the weight and power, and a few experienced issues with the door. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,174 reviews
  • Rated 5 out of 5 stars

    Microwave and Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several different foods and cooking styles, very complicated steps to cook. Limited manual with a two page cheat sheet

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bill! I can provide this link (https://bit.ly/36TBl7m) that goes directly to the full user manual for this microwave. ^Jecca Samsung

  • Cons mentioned:
    Light

    Rated 3 out of 5 stars

    Samsung appliances are just " ok "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light on bottom is very hot ..last one I had was led

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave/convection combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave! It was easy to install. We used the brackets from our old one. Convection is fabulous to have. Love the fit choice and easy clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement microwave for my RV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave to replace the original microwave in my motorhome .it has been over a year and works great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good - remember heat is on one side and keep things away from that one side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Microwave/Convection Combo. Vent fam really moves the air.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Micro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave is great. I love that I can use it as an oven as well. That way I don’t have to turn on the huge oven.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ReneS,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looks good, works as described and provides additional cooking options as compared to our original unit that was supplied by the builder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very attractive and versatile. Installation is very easy although I would recommend two people to do the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Large Over the Counter Microwave with many

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large microwave with Grill options along with many more choices. Sleek appearance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it once as it is in my basement. I selected this item as I also bought Samsung range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big microwave and will be installed by the new year...hope it works as well as my new wave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy and high powered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever wanted a microwave and convection oven, this is the product for you. Downside: the stove light is really yellow so pick up some new bulbs too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st defective, replacement works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have the first one replaced because it wouldn't even pop popcorn. There was also a loud sound coming from the motor. The installers put in for a replacement that was delivered and installed within a week. The replacement works well, still trying to figure out the correct buttons to get it to do what we want.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! Let me help you with your microwave. Please refer to your user's manual on pages 20-57: https://bit.ly/2soRksd to know how you can use all the features of your unit.
      ^Rafael Samsung

  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the computer was easier to work, the scrolling words are annoying but it works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and features, unfortunately it cut out almost 2 years to the day of ownership - not the durability expected for the price (one of the pricier models at the time). Large capacity with several well used and available features on the front panel buttons. That said, the buttons are slightly annoying at times, with a bit of extra force needed to select the options than should be necessary. We rarely used the convection option - so not sure if that's really worth the extra money for our needs, but thought it would be a good feature at the time. At the end of the day however - 2 years? *grumble* Will be replacing with a different manufacturing brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us, Jason. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best microwave I ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave cooks food evenly and the food tastes just as good as when it was first cooked, especially fried chicken!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, Bmoe! Thanks for sharing your experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome microwave n price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful in kitchen n has lots of options just need to read the book to find out how to cook anything I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic microwave oven. Our new microwave is great, I enjoy how fast it cooks and big the cooking compartment is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Nice but MISSING some stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave does everything! Very well made. But the reason for the down grade was that I was told that the lights were LED but they are not. Was also told that I could set a timer for the not LED lights to come on every night but they don't. These were a couple of reason for this purchase. But all in all it is a very good microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello azpapanap,

      Thank you for appreciating our Samsung Microwave oven. We are saddened that we didn't meet some of your expectations, especially the led light and its features.

      Let me share the specification sheet and product manual to understand the product better.

      Product Manual
      Page 15 for the Microwave light
      https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf

      Product Specification.
      https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/091918/MC17J8000CS.PDF

      Please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung