Customer Ratings & Reviews
- Model:
- MC17J8000CG
- SKU:
- 5580725
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Cook Settings
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the convection feature, ease of use, and stylish design of this 1.7 Cu. Ft. over-the-range microwave. Many appreciate its size and performance, along with the fingerprint-resistant stainless steel finish. However, some customers noted concerns about the weight and power, and a few experienced issues with the door. The price point was also mentioned as a potential drawback by some users.
This summary was generated by AI based on customer reviews.
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and. Geek Squad installed if it means they didn't very quick and easy would not have been able to do that myself
I would recommend this to a friendGreat Samsung - 1.7 Cu. Ft. Convection Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave
I would recommend this to a friendDoes the work for two
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave can also be used as a toaster or convection oven which bakes good very fast.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It very good microwave and the prices was right also
I would recommend this to a friendGREAT ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome microwave! Has everything you could ever want in a microwave/Oven You WILL NOT be disappointed
I would recommend this to a friendGreat Samsung Convection Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used all the functions yet, but so far I really like this microwave.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave; took a little bit to learn how to program for certain functions.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Samsung over-the-range microwave/convection oven. Very versatile.
I would recommend this to a friendmicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.matching microwave, asked not to use the metal bi-level cooking tool as if not used correctly could ruin microwave
I would recommend this to a friendConvection Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks well. Need to follow the guide. Air fry is the best feature. Cooks all foods well.
I would recommend this to a friendgreat when I learned you can use metal pans.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave/convection oven is great once I learned I could use metal pans on convection bake or roast..
I would recommend this to a friendConvection just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the bake / convection oven function is slow. I was hoping this would replace my countertop toaster oven but it's much slower (also a lot bigger though so maybe that's not the point). Other than that I am happy so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hello John,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it the bake or convection oven function is slow. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf for the user's manual. Just go to page 49 for the troubleshooting guides and look for "Heating is weak or slow".
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01204529/ to guide you if you have oven temperature issues.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144552728.
-Noraina
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no complaints. Definitely recommend for cooking.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it except for the fact that it took awhile to get it and they never installed it for me :(
I would recommend this to a friendIt's still working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.heats up water. heats up my tea. heats up my pizza
I would recommend this to a friendI love all the cooking options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works like an oven so many cooking options.
I would recommend this to a friendMicro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item but return because did not match my other appliances
I would recommend this to a friendAverage Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does a lot of different things, but none of the features are top performers. Looks great, but disappointing. We now only use it to warm food & beverages. Browning does not work well at all.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Charlesmarie, we understand your frustration with this microwave. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
User Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to use unlike other microwaves that I have had. Looks good and comes with a stand.
I would recommend this to a friendnice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal on open box and I love my microwave
I would recommend this to a friend