Customer Ratings & Reviews
- Model:
- MC17J8000CG
- SKU:
- 5580725
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Cook Settings
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the convection feature, ease of use, and stylish design of this 1.7 Cu. Ft. over-the-range microwave. Many appreciate its size and performance, along with the fingerprint-resistant stainless steel finish. However, some customers noted concerns about the weight and power, and a few experienced issues with the door. The price point was also mentioned as a potential drawback by some users.
This summary was generated by AI based on customer reviews.
Awesome Convection Over-the-Range Microwave !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is awesome and works so great !!!!!!!!!
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many features - don't know that I will ever use them all
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of options and cooks great as both a microwave and convection oven
I would recommend this to a friendGreat OTR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to read the manuel twice so many options but great value
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What amazing features. Convection setting is easy.
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed the quality and power of this microwave.
I would recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this microwave for the slim fry option but tonight when I was heating it up for the convection cooking option, it just DIED!!! IT WAS ONLY 6 MONTHS OLD!!!!! I was in the middle of cooking dinner when this happened. I have tried everything to get it to turn on but it is totally dead. I am DONE with Samsung appliances (having a problem with my Samsung Oven as well). Save yourself the time of installing this thing and find a different microwave to buy. I would give it no stars if it would let me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dianna04,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it stopped working after 6 months of use. We appreciate your patience in dealing with the situation. Please know that we value your feedback and we will continue working on improving the quality of the products we offer. We do apologize for the inconvenience this has caused you and we would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you if your microwave is not heating or has stopped working.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001964/ if your microwave does not turn on or turns off by itself.
In case of repair or replacement, please check this link https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf for the user's manual, and go to pages 77 and 78 for the warranty coverage of your Samsung product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144644513.
-Noraina
Love this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great accessory to our home. I am glad I purchased this item.
I would recommend this to a friendNice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave because I can also us it as an oven
I would recommend this to a friendIt is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hands down the best bang for your buck Very reliable
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is perfect. Love the SlimFry feature.
I would recommend this to a friendGreat Microhood!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the old Samsung Microhood and is working well.
I would recommend this to a friendWOW...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW - WHAT GREAT HELP AT THE STORE - WONDERFUL PRODUCT !!!
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All have to say it does it all and it works really fast
I would recommend this to a friend- Pros mentioned:Features
Interior too dark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this microwave, however the interior was too dark and the light underneath was not bright enough for me. But the features are nice.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Shaybay,
We are glad to know that you are using one of our Samsung products. We are happy to know that you love the features. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave door being too dark. If the microwave door is too dark because these are designed to prevent our valued customers from the electromagnetic energy from escaping the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MC17J8000CS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144667115
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best microwave I have ever purchased
I would recommend this to a friendNice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Does everything we need. Professional installation
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love black stainless color, has newer cooking controls
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.30 second button is cool. Keep pressing to add 30 seconds
I would recommend this to a friendmost were 5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and more awesome! Looks great in my kitchen!
I would recommend this to a friend