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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,144 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great for a good price I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price works fantastic we totally love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    OTR microwave installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old Samsung microwave with a new one of the same make. It’s a OTR and with a few modifications I was able to do the installation all by myself. Ordered on line and was delivered promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product and great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the service BB provided. The Microwave works wetland fits perfectly with our new ( also purchased at BB) range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Looks modern and classy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the price. Looks great, inside big enough and allows to heat larger portions compared to other microwaves I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Another excellent Samsung product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product! Works as a ln inexpensive, no-frills microwave should. Installation instructions where clear and easy to understand. And, it came with a comprehensive hardware kit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ergonomic design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Beeping stops when you open the door . I had a microwave that would continue to beep 4 times even after you opened the door. Real annoying! No need to hit cook time button, just put in your time and hit start !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is everything. I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Reliable Appliance that Lasts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for all of our family's needs. A variety of settings make it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amir

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now every thing is good, but I do not know about future

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Need to touch start button for all settings. I didn't have to do that with my old microwave. Miss that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quiet, Compact & Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit mounted well in the cabinet space. Good directions came with the unit. No Smart Things connection for this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item exelent products for samsung and good finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, good looking microwave. Pros: good looking black stainless for cheap. Cons: Loud

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 1.7 Cu. Ft. Over the Range Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has performed well. Meeting all of our expectations and needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MaryanneM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install! Everything cooks evenly and quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big on Looks ~ Not Function!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the professional service I received from Best Buy. The service techs arrived on time and installed the microwave in an efficient manner. However, I would not recommend the Samsung microwave. They seem to put all their efforts into the look rather than function. The overhead light is so dim, I can't see well enough to read recipes, cooking times, etc. It's more of a night light. I've had to adjust my normal cooking times because it takes so much longer than my old microwave. In fact, It takes just as long to heat up food in this one as it did in my old, dying unit. Maybe this is normal for new microwaves now, but I'm not happy with its performance. So if you want a nice-looking appliance, this fits the bill; but don't buy it if you want a true, fast-cooking microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gingerbaby, Sharing your honest review about our microwave is important to us. Please let us know your thoughts. Allow us to help you with this.

      If cooking food takes time or is slow, ensure the oven has its own 15 or 20-amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

      Please see page 21 under "Cooks food too slowly" and "Cooktop lamp is too dim." Also, see page 10 under the "LIGHT HI/LO/OFF BUTTON" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915141858689/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146470959) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung all the way microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, three years in from purchase and unit still quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung microwave. Excellent product Excellent price

    I would recommend this to a friend