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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, ease of use, and appealing design of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, easy installation, reasonable price, and relatively quiet operation, with some noting its attractive appearance and rapid heating capabilities. However, some customers have reported issues with the door's durability, the timer's functionality, and the button quality, while others have mentioned that the control panel is not illuminated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and nice looking

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2-year-old microwave from a competing brand crapped out suddenly. Would've cost more to fix than get a new one. So I purchased this one. I've been very happy with it so far. Nothing fancy, but looks nice and gets the job done. I've had it for a while now and have not had a single problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Reasonably priced and good quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality built, nice size and at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fine but should match previous gen mounting holes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well and is surprisingly light for it's size which makes it easier to mount. I replaced a 2016 model that died which looks almost identical but it didn't have as many fan control features for some reason. This is losing a star because the mounting had been changed on the top from an older version which was super annoying, I specifically purchased another Samsung in the hopes it would be the same since it's basically the same microwave in all other respects. It was kinda annoying to re-drill and find the right measurements and avoid the original holes. I template paper would have been super helpful. So yeah fine device for now but beware it doesn't match on the mounting from previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great over-the-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and good looking over the range microwave. Functions perfectly. And I love to lock it from being used is pressing the start button down and holding it for a second because my Autistic teenager can’t figure it out and that makes for a very safe microwave for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus salesman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped me was so helpful, smart, and professional.. and well mannered. I felt totally confident purchasing from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a microwave from the 90's. The difference with this microwave is amazing. it has a really sleek design and looks really nice with the matching stove.I used it last night to reheat something and it took very little time to do so. My daughter uses to make popcorn and it is much faster and doesn't burn the popcorn. I would highly recommend this product. Samsung makes really nice appliances. Next is the refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second samsung microwave. It works great! My stove microwave, refrigerator and dishwasher are all samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Turns on by itself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install replacing an older microwave using the same hardware and holes. However the unit will start on its own when pulling on the handle. Replicated over and over again mother reviews reported this issue. Took it down same week and returned for a whirlpool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkW,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, great microwave. This is a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IT'S WORTH IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Microwave is sturdy, spacious inside, easy to clean and reliable. I recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new over the oven microwave because my old one died. I bought this for Black Friday and thnk goodness it was on sale. It was supposed to be the same model that i had, but it came with less options built in. Oh well, at least it fit in my space. Overall, not bad, but it ls a microwave and it serves its purpose. Overall I'm happy with my buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. Works like a charm. Much bigger than I expected but it is very pleasing to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy to use, easy to clean, quiet, easy to install. I love the stainless steel finish on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about a week and it's working great so far. We chose to install it ourselves and it was pretty straightforward, however, we had some issues with installing the buffer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    SAMSUNG OVER THE RANGE

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] EXCELLENT MICROWAVE WORKS GREAT HIGHLY RECOMMENDED A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It warms food faster and low noise as compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my previous Samsung microwave. Works pretty good. Install was easy and well detailed in the instructions almost everything lined up with my previous microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product!! Goes perfectly with the colors of our other home appliances and great performance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New Microwave, I love purchasing all my products from Best Buy. You guys have the best products and the best service.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I am very satisfy with the design and quality.

    I would recommend this to a friend