Customer Ratings & Reviews

I am a samsung fan! All of my appliances are samsung and I have had no problems with them

So far so good. This was basically an identical replacement for the same one we had for 16 years. I have no doubt this one will last 16 years.

I bought this to match our other appliances. It does the job. I would only change the control button panel so that I didn't have to see fingerprints so easy, but that's my own problem, I suppose, but it just seems on the cheap side for that one particular part. I see scratches on it already and I have had it a month.

I am so appreciative of the follow up work that Gina in Product Exchange did for me today. Not only did she get my work order and installation date updated and complete, she went further to explain how my Total Membership works as well as my warranty!! Gina is very professional and knowledgeable of her job as well as Best Buy’s products and tech services. Not only did I purchase a five year warranty on my new microwave, I learned how to navigate through Best Buy’s services. Through her expertise I was very satisfied today with her help.

I love the microwave. The only thing I do not like is that the light could be brighter.

Great microwave! Easy to use. Great size and easy to clean .

Easy install replacing an older microwave using the same hardware and holes. However the unit will start on its own when pulling on the handle. Replicated over and over again mother reviews reported this issue. Took it down same week and returned for a whirlpool.

We needed to buy a replacement microwave due to a handle malfunction. This one works and look great in the space!

Nice microwave. Easy to install. Only issue is you can’t use kitchen timer and microwave at same time. Not a deal breaker

No complaints, Looks nice and works great. Almost too great.

Microwave works great! It was an open box in fair condition and actually was great looking. Only thing we were missing was the template to put it up.

Work as intended good value Easy to install and looks great in black

good for three years then boor broke and it cost more than a new unit by over $100 sso got new one

This is our second samsung microwave. It works great! My stove microwave, refrigerator and dishwasher are all samsung products.

We purchased this Samsung microwave to replace a Samsung model that was about 5 years old. I was pleased that the mounting template/existing cabinet holes and wall bracket aligned perfectly with our previous model. As others have commented the opening/closing of the door seems tighter than normal. Not exactly a big deal for us, but you do need to pull with a bit more force. We are pleased with this model's performance after a month of daily use by our family.

i do like the simplicity of this microwave, very user friendly and pretty to look at too

We are so very pleased with our new Samsung microwave. It has all of the items that we need to cook/heat up for our purposes in the kitchen. It doesn't sound like much, but, we have been needing a timer for our kitchen.

This Samsung Microwave is sturdy, spacious inside, easy to clean and reliable. I recommend this microwave.

We bought it because the one that our house had as new broke. We have in mind buying all new kitchen appliances, reason why we picked the gun metal color that is what we want for our new appliances. I would of rated it a 5 start if it was not that the fan has a weird annoying noise when I set in in High. We have Total Tech support and I have an appointment for this coming Monday for them to take a look at it. Overall, I love out new microwave.

My old over the range with outside vent micro died. Bought one of the same brand and got lucky. The new one fitted perfectly. No need for drilling holes of fitting a new rail. Even the went fitted perfectly. The new one is a little noise but keeps the house from smelling when frying things. The lighting is great.