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Customer reviews

Rating 4.3 out of 5 stars with 2122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,122 reviews
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a samsung fan! All of my appliances are samsung and I have had no problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was basically an identical replacement for the same one we had for 16 years. I have no doubt this one will last 16 years.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Samsung Over-the Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match our other appliances. It does the job. I would only change the control button panel so that I didn't have to see fingerprints so easy, but that's my own problem, I suppose, but it just seems on the cheap side for that one particular part. I see scratches on it already and I have had it a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “A JOB WELL DONE”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so appreciative of the follow up work that Gina in Product Exchange did for me today. Not only did she get my work order and installation date updated and complete, she went further to explain how my Total Membership works as well as my warranty!! Gina is very professional and knowledgeable of her job as well as Best Buy’s products and tech services. Not only did I purchase a five year warranty on my new microwave, I learned how to navigate through Best Buy’s services. Through her expertise I was very satisfied today with her help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave. The only thing I do not like is that the light could be brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Micowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Easy to use. Great size and easy to clean .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns on by itself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install replacing an older microwave using the same hardware and holes. However the unit will start on its own when pulling on the handle. Replicated over and over again mother reviews reported this issue. Took it down same week and returned for a whirlpool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkW,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to buy a replacement microwave due to a handle malfunction. This one works and look great in the space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Easy to install. Only issue is you can’t use kitchen timer and microwave at same time. Not a deal breaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, Looks nice and works great. Almost too great.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great! It was an open box in fair condition and actually was great looking. Only thing we were missing was the template to put it up.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Work as intended good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as intended good value Easy to install and looks great in black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for three years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for three years then boor broke and it cost more than a new unit by over $100 sso got new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second samsung microwave. It works great! My stove microwave, refrigerator and dishwasher are all samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Samsung microwave to replace a Samsung model that was about 5 years old. I was pleased that the mounting template/existing cabinet holes and wall bracket aligned perfectly with our previous model. As others have commented the opening/closing of the door seems tighter than normal. Not exactly a big deal for us, but you do need to pull with a bit more force. We are pleased with this model's performance after a month of daily use by our family.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do like the simplicity of this microwave, very user friendly and pretty to look at too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so very pleased with our new Samsung microwave. It has all of the items that we need to cook/heat up for our purposes in the kitchen. It doesn't sound like much, but, we have been needing a timer for our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S WORTH IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Microwave is sturdy, spacious inside, easy to clean and reliable. I recommend this microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    New Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it because the one that our house had as new broke. We have in mind buying all new kitchen appliances, reason why we picked the gun metal color that is what we want for our new appliances. I would of rated it a 5 start if it was not that the fan has a weird annoying noise when I set in in High. We have Total Tech support and I have an appointment for this coming Monday for them to take a look at it. Overall, I love out new microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old over the range with outside vent micro died. Bought one of the same brand and got lucky. The new one fitted perfectly. No need for drilling holes of fitting a new rail. Even the went fitted perfectly. The new one is a little noise but keeps the house from smelling when frying things. The lighting is great.

    I would recommend this to a friend