Customer Ratings & Reviews

I bought this to match my other Samsung kitchen Items. It works perfectly and was exactly what I expected

Excellent article, very good capacity, excellent price, 10/10 service

So far so good. Easy installation and works great.

Great microwave and easy to install - warms up equally.

What better way to wrap up 2020 by giving someone a dented and wrong color Christmas gift. Thanks for the attention to detail bestbuy. Other than that the microwave works fine and installs easily. I will say the door sits slightly lower than the numeric pad and the right side top front corner protrudes about 1/8” higher than the left. It’s noticeable before and after installing. Summery. Blame the dent and jacked up door on manufactures defect. Poor quality control would be a safe bet because the box was in stellar shape. Blame the wrong color on Best Buy’s warehouse shipping department. I’d still recommend the microwave after only 3 weeks of use. I think I just had bad luck and got one that was assembled by a careless employee and then shipped by yet another careless employee.

Great micorwave beautiful look. It is very strong so not beed to have on more than a few minutes

Excellent delivery Good Service Better Follow up and closure

Not a big microwave person but gets the job done. Super easy to install and easy to use.

Our old microwave went out and this one was easy to install. Works fine and the price was reasonable. Hopefully will get more years of service then last one. Time will tell.

Looks and works great. Really a huge upgrade over our old one.

Hoping this one won’t fail like the other one! I got a brand new one when my first one failed. Then the brand new one failed after a few months of use. I was shocked! The first one started burning inside of it. Other reviews claim similar issues but some report none. Hence I got a second one. A few months later the rotating plate was humming and which was so noisy I couldn’t live with it. At that point I exchanged it because I could no longer return it for a refund. I think the more expensive ones are made better

Nice looking and very powerful! The price was a good deal too.

I love my microwave!! It is so easy to use and matches my fridge perfectly

Perfect looks expensive and does the job. Nice and simple and sleek

Our old microwave of 10+ years finally gave out. We had to find a replacement fast. This was a good buy and once we picked it up, Geek Squad came by the same day to install. Works great.

So far I'm happy with the microwave but the installation company installed it incorrectly. It's not level and despite several calls to have them fix the problem, they won't respond.

This is a great microwave. It is stronger wattage than we are used to, but I am glad. It heats up things in half the time. It is super durable and is easy to clean. I love this microwave!!

Replaced an older model with this microwave. Very easy to use and easy to clean

Decent lower priced microwave. could use some extra settings.

This is a nice looking unit that for the most part works very well. Being a mid-priced unit it doesn’t have a ton of extra options. The functions it has are enough for our use and for the most part they all work well. The unit heats up food and beverages nicely. Would like to have LED lights for stove top and microwave interior instead of the incandescent lighting the unit comes with. LEDs are much brighter and more energy efficient! Not sure why they are not used on this model! The main Con I have is the exhaust fan is a bit noisy. This is advertised as having a quiet, powerful exhaust system and it is not quiet at all, especially on the high setting. This had to be set up for rear exhaust during installation so not sure if that affects the noise level. It seems to exhaust air just fine. Because of that I give this unit a 4.0 rating.