Customer Ratings & Reviews
- Model:
- ME17R7021EB
- |
- SKU:
- 6396302
Customer reviews
Rating 4.3 out of 5 stars with 2064 reviews
(2,064 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice looking unit, works well, fan a bit noisy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking unit that for the most part works very well. Being a mid-priced unit it doesn’t have a ton of extra options. The functions it has are enough for our use and for the most part they all work well. The unit heats up food and beverages nicely. Would like to have LED lights for stove top and microwave interior instead of the incandescent lighting the unit comes with. LEDs are much brighter and more energy efficient! Not sure why they are not used on this model! The main Con I have is the exhaust fan is a bit noisy. This is advertised as having a quiet, powerful exhaust system and it is not quiet at all, especially on the high setting. This had to be set up for rear exhaust during installation so not sure if that affects the noise level. It seems to exhaust air just fine. Because of that I give this unit a 4.0 rating.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Impressive characteristics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive characteristics and dimensions, along with straightforward installation process.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy installation..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using defrost cycle display reads cook, also have to hit start button after selecting +30 second feature. Easy installation.. happy with purchase.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Replacement Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the delay in the delivery of this item it is everything that we wanted at a reasonable price. Monte did an excellent job with the delivery, haul away of the old microwave and installation of the new microwave. Purchase date was 1/20/2021.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.
Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.
Manual
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145986183) to help our team gather your information.
Have a great day.
^Charles
Rated 4 out of 5 stars
Replacement but works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. After a year the plastic pieces that kept it closed broke. To be fair, that probably says more about how rough my kids are vs. any issues with the microwave. I am a Best Buy Plus member so this is my replacement. We didn't get a different one as this one does a good job.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much and greatly matches with our stovetop. Easy to use and clean. The installers were very friendly, fast, & professional. Stainless steel microwave. Just before very careful when opening and closing the microwave handle which my not be very strong.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I bought it many times for my investment properties
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Micro wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good shopping experience and got a great deal. And the sales lady and the warehouse guy that helped me load this was fantastic!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good microwave. I will give it 10 on 10 design, functions and power. Specially the exhaust system is really good. Only thing i dont like is the warm tone light bulb color on the bottom of the microwave.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Door
Rated 3 out of 5 stars
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed as I had to buy this product again after 3.5 years, the door or sensor got defective. The microwave will come on once you opened the door. Had to purchase again the sameone to be able to match the rest of the appliances
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jose A,
We know how essential it is to have a microwave in our home. We are here to help.
Please see the link below for steps if the Samsung microwave is not turning on.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147411194, which will help our team pull up your information.
^Rainly
- Pros mentioned:Appearance, Performance
Rated 5 out of 5 stars
Cool looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Works great. More powerful than our last.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friend Rated 5 out of 5 stars
I love my Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my Samsung Over-the-Range Microwave! The 1.7 cu. ft. capacity is just what I needed for efficient cooking and reheating. The stainless steel design not only adds a touch of modern elegance to my kitchen but also makes cleaning a breeze. The range of features and presets are incredibly convenient, providing versatility in cooking options. The microwave's performance is top-notch, and its sleek design enhances the overall aesthetic of my kitchen. It's a reliable and stylish addition to my home, making kitchen tasks a delight!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price works wonders has lots of room! Awesome product
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery - driver communicated while en route to house. Very polite, knowledgeable, cleaned up area before leaving. Explained how to use microwave and asked if I had any other questions. Couldn’t ask for a better experience.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good for rhe price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a game changer—powerful, efficient, and easy to use. It heats food evenly and quickly, with a variety of presets for different dishes. The sleek design fits perfectly in my kitchen, and the interior is easy to clean. Great value for the price—highly recommend for anyone looking for a reliable microwave!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Appearance
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the combination & appearance with the appliances In my kitchen all by the same product. I haven't really used It, due to I just received today. Technician had to do some adjustments figure out measurements accurate of installation. And was able to resolve issue & completed installation..But, yes! So far
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave Good value and price. I would recommend it highly
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great microwave. Looks good!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good looking microwave and works great! I love it.
I would recommend this to a friend - Cons mentioned:Noise level, Timer
Rated 3 out of 5 stars
It cooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad













