Customer Ratings & Reviews

Great microwave! Easy to use. Great size and easy to clean .

Nice microwave. Good size and looks sleek. No complaints

We needed a new microwave to fit in a finished kitchen and so the dimensions were extremely important. There are not as many preset buttons as some others but the simplicity makes it easy to read, even in dim lighting. The interior size is big enough for a full size casserole, the power is good and the fan works better than our last microwave. Our only complaint -- you can't use the timer and cook at the same time (which was possible on our old microwave). So - if we set the timer for something in the oven and then want to heat something up in the microwave, we have to turn the timer off. Fortunately, we have another timer on the stove top.

We purchased this Samsung microwave to replace a Samsung model that was about 5 years old. I was pleased that the mounting template/existing cabinet holes and wall bracket aligned perfectly with our previous model. As others have commented the opening/closing of the door seems tighter than normal. Not exactly a big deal for us, but you do need to pull with a bit more force. We are pleased with this model's performance after a month of daily use by our family.

We bought it because the one that our house had as new broke. We have in mind buying all new kitchen appliances, reason why we picked the gun metal color that is what we want for our new appliances. I would of rated it a 5 start if it was not that the fan has a weird annoying noise when I set in in High. We have Total Tech support and I have an appointment for this coming Monday for them to take a look at it. Overall, I love out new microwave.

Great purchase! Fits perfectly with all my Samsung kitchen appliances

replaced a Samsung unit that started to rust in the inside. Was able to get this open box for an even better deal. It was basically brand new. It looked like the person who purchased it didn't realize these things had to be installed and just returned it. Basically it's a newer version of what I already had but it has the fingerprint proof coating which I love. Other than that, it is working as expected. Can't complain. Some people complain about the buttons being hard to push but it doesn't bother me. I'm used to it. It fit exactly in the spot the old one went and installing it took less than 20 minutes.

i do like the simplicity of this microwave, very user friendly and pretty to look at too

Work as intended good value Easy to install and looks great in black

This microwave was easy for the contractor to install and good looking. Great for the price.

Love my microwave, heats good and adds an elegant look to my new kitchen.

Works great. The only thing we don't like is the control panel doesn't light up, we have to turn on the kitchen light every time we want to make popcorn, warm up coffee or cook anything in the microwave. Also, aren't all TV Dinners and other frozen Pot Pies and things cook time based on an 1100watt cooking time. Why are most Microwaves 1000watts now?

This product does what it need to do. I like the sleek design and most importantly it is price accordingly.

Hasn’t been used yet as it’s for a new unit but it was installed over range was easy to install looks beautiful matches the range and fridge that was also purchased perfectly

Samsung microwave is very quiet and easy to use and clean

Samsung microwave solid as usual. Quiet and shiney!

This has freed up a ton of countertop space by replacing my countertop microwave. It goes perfectly with our Samsung range. Easy to use and good size and nice looking

Very good microwave at a good price. As advertised, it is a microwave with out all the bells and whistles... but works well and very easy to install, if you are a bit handy. It comes with two templates to show you where screws need to go... put the mounting bracket on the wall drill holes in the bottom of your cabinet... one for the plug and two for screws... get someone to help you lift it onto the bracket... pull the plug up through the hole and screw in the two screws. You do need to make sure the motor is mounted for whichever way you vent. Also easy to do. Popcorn mode works like a champ!

I am so appreciative of the follow up work that Gina in Product Exchange did for me today. Not only did she get my work order and installation date updated and complete, she went further to explain how my Total Membership works as well as my warranty!! Gina is very professional and knowledgeable of her job as well as Best Buy’s products and tech services. Not only did I purchase a five year warranty on my new microwave, I learned how to navigate through Best Buy’s services. Through her expertise I was very satisfied today with her help.

I have had many Samsung appliances, and I am always very happy with them. This microwave is no different. It is spacious in the inside, quiet, and easy to use.