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Customer Ratings & Reviews

Your price for this item is $229.99
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Customer reviews

Rating 4.3 out of 5 stars with 2072 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,079 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to use and great quality. I would buy all Samsun appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the previous generation which was 12 years old. Minimum changes needed to mount. Works the same but newer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that fits over your oven and acts as a vent. Glad we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great over the range microwave. The price was also priced well.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Okay but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works pretty well, but the buttons aren’t as easy to press as I expected. Really have to put significant pressure for it to read the users’ input. Also the fan runs intermittently after closing the door which seems like an electrical problem with the unit. The only fix we found was to shut the door with some force behind it. Basically slam it shut.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Okbutnotbest,

      We always appreciate customers who take the time to give us feedback. We apologize for the inconvenience you experienced with our product, especially since the buttons aren't as easy to press and the fan runs intermittently after closing the door. Please know we value your feedback and are here to assist you with your concern.

      Let me share this link for your control panel concern.

      The microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/.

      Product Warranty
      https://www.samsung.com/us/support/service/warranty/ME17R7021EG/AA

      Please feel free to reach out with your issue regarding the fan running intermittently after closing the door with the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144788614

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    2 things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it except for 2 things. The air vent is very loud and there is no "express" time, so when I press 1, it doesnt automatically start with 1 minute.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old unit and this one was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Houselady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Purchased for a property that I am rehabbing. So, I don't know how it cooks, but it looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Samsung microwave , performs tasks well, replacement for previous one that was blown out trying to make hard boiled eggs. Best Buy had it in stock, rare find. Fast, clean delivery and installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello carmel, thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A solid middle of the road microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a premium for the black stainless steel. My product of choice was not available in black. The microwave has all the basics and works great. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to use microwave. Instructions to install were not fully clear. But once we figured it out, we were able to put it up and get it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rod

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the kitchen , very powerful when it come to quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when bestbuy had package discount going on for Samsung appliances. The microwave has good space, power and easy functionality to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice, fulfills purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better-than-average over-the-range microwave and if you're in the market for a new one, this ought to fit the bill. You'll find all the features you need for a microwave over the stove (light, fan, etc) and it offers a lot of various settings to make things defrosting and thawing easy. It cooks fully, but I've noticed it takes a little more time to cook than my old one at the same wattage. This is hardly a deal-breaker, but I found it peculiar. It's plenty roomy inside and it's decently priced. I'm sure one could do a lot worse and it looks great with stainless steel appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave. Had to get the professional install but they did good job. I love my microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well installation was easy everything as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has a black stainless finish to match the rest of my appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Replacement For Failing Not So Old Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an ERROR CODE 11 and more expensive Samsung microwave with this model. We were under the impression that attemting to repair the old unit would probably be a prohibitive cost, So we proceeded with purchasing this model Samsung. We hired a highly recommended installer who informed us that we made the right decision since the ERROR 11 was a harbinger of a pending very expensive repair. We didn't need a fancy smamcy new model so we opted for this unit. It does everything we need and then some.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful design terrible execution!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but in the short time span of the last 13 months is blown a fuse no biggie just hand to un mount it over the stove and take the thing apart and figure out what went wrong where not the end of the world but afterwards was able to fix it for aroubd 7 bucks for a 2 pack of fuses put it all back together and off to the races we went. As of 6/24/2025 it will randomly give you a static shock when opening the door! Needless to say i definitely wouldnt recommend this microwave unless your getting it for penny's on the dollar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the product. I would buy again

    I would recommend this to a friend