Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the black stainless steel. All the presets are nice & love the built-in design.
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had a small issue with 1st one but this 1 works and that is what i needes
I would recommend this to a friendBeep, beep and done
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So our old one broke down and this is the perfect replacement. Over the stove and ready to go.
I would recommend this to a friend- Pros mentioned:Appearance
I hope mine is a fluke! Great microwave, but…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is beautiful and works great …the only complaint I have is that after a couple of uses, the handle snapped right off! I don’t use it all that often and nothing unusual happened to stress it (it did not get hit or anything like that). Samsung products usually live up to a higher standard of quality than this, so perhaps mine is a fluke. Hoping so. If not for this one thing, I would be entirely satisfied with this purchase. Rating is tentative and if the handle is fixed with warranty, I will update my rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jessica N,
We appreciate you sharing your experience with the door handle of the microwave and are happy to hear that you find this model to be useful. We are here to help.
We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146807396, which will help our team pull up your information.
^Rainly
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave and the black stainless steel microwave looks great. The installationa was great also. Thank you to Joel and his counterparts
I would recommend this to a friendSo far so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The only thing I don't like about it, which is me being very fussy because I'm used to it working that way, is when I press the quick 30 sec button it doesn't just automatically turn on like most of them do, I still have to press start.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and dependable Glad I made the purchase a Best Buy. They have good service and good people Will shop there again for any appliances Much better than other big stores Easy to pick up appliances. The people are happy to help order it online. It was easy and efficient. The brand of microwave has very good reviews, which I always take notice of Also purchased a dryer and again good service for new people
I would recommend this to a friend- Pros mentioned:Appearance
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and easy to use. Lots of great features.
I would recommend this to a friend Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches the rest of my appliances perfectly! Much needed upgrade
I would recommend this to a friend- Pros mentioned:Size
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It's everything that I wanted it to be. It's perfect.
I would recommend this to a friend Handle broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this. I bought this one in 2020 i think in June while i was remodeling my bassement, and we moved to the house on November 2020 so i used it for 3 years now and the handle is broken as you see in the picture! I have never seen a broken microwave handle before! We lived in many places and we used very old microwaves but never saw this. We also use it very gently and every once in a while! Now i cannot use it and i will have to buy a new one after only 3 years!! Does not make any sense. I never thought Samsung are that cheap and poorly made!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sarah86,
We understand that this experience is different from what you anticipated. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via e following options:
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146527260 to help our team pull up your information.
Have a great day.
^Aloe
Excellent microwave for black stainless steal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking microwave! Goes great with the other appliances. Only gripe so far is like everyone else said, having to manually put in the minutes. If you can deal with that, no problems so far
I would recommend this to a friendExcellent’
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service . Excellent customer care and delivery
I would recommend this to a friend- Pros mentioned:Ease of use
Solid and effective unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, sleek and simple to use. Easy to clean and maintain
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. East to clean and compliments our samsung rsnge.
I would recommend this to a friend Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Great color and heats up quickly.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the right Price, settings and functionality are the best
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and get going. Replacement for prior microwave that went out. Functions like the prior one.
I would recommend this to a friend- Pros mentioned:Appearance
Good over the range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product! I thought it was gonna be hard to install but really easy and it comes with everything I wanted the fan a light n microwave at the same time
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review and being a Samsung customer! ^Ty
top quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing microwave especially for the price Excellent installation guide
I would recommend this to a friend