Customer Ratings & Reviews

Bought this to replace another Samsung microwave that finally died after 11 years. Am very disappointed - it has fewer sensor cook button options, everything is coded - so you need to know that D-1 is defrost hamburger. It also one let you run the timer and cook at the same time. This would have been a deal breaker if I had realized this before purchasing it.

The fact that none of the appliances sold in this store, are in-stock, could be a good reason for someone to go elsewhere. If the price wasn't as low as it was, I probably would not have bought it. Other than that, I was satisfied with the purchase.

Works fine and compared to the last microwave the door closes so that’s a bonus

Looks really nice! Haven't used it yet but it is definitely fingerprint resistant

Love our new microwave. Easy to install and keep clean.

I love this item. Works very well and easy to clean. Wondering how long it will work up to the name brand.

We needed a new microwave to fit in a finished kitchen and so the dimensions were extremely important. There are not as many preset buttons as some others but the simplicity makes it easy to read, even in dim lighting. The interior size is big enough for a full size casserole, the power is good and the fan works better than our last microwave. Our only complaint -- you can't use the timer and cook at the same time (which was possible on our old microwave). So - if we set the timer for something in the oven and then want to heat something up in the microwave, we have to turn the timer off. Fortunately, we have another timer on the stove top.

Very nice device with a lot of options and cooks very well. I like it because it's a little deeper than others. Easy to clean.

After how many years since it was purchased, I Still use the microwave with no issues. Great product!

replaced a Samsung unit that started to rust in the inside. Was able to get this open box for an even better deal. It was basically brand new. It looked like the person who purchased it didn't realize these things had to be installed and just returned it. Basically it's a newer version of what I already had but it has the fingerprint proof coating which I love. Other than that, it is working as expected. Can't complain. Some people complain about the buttons being hard to push but it doesn't bother me. I'm used to it. It fit exactly in the spot the old one went and installing it took less than 20 minutes.

Fits perfect and works great! The inside is bigger than I thought which is a plus.

Its awsome and very nice looking Mirco i recomend this one the best one !⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Our Samsung microwave failed so we wanted to match our existing appliances! The new microwave was exactly what we wanted! Thanks Best Buy!

I have not been able to use this appliance yet, but the shopping experience was phenomenal and I have no complaints, I would highly recommend Best Buy for all your appliance needs!

Good microwave however I wish it had certain functions that my old microwave had such as holding down the five button to immediately get 5 minutes. I don't know why they wouldn't put that in. I know I can always type 500 but so many things you microwave are for less than 6 minutes and it seems like that function should be there.

Very happy with the product. Easy to install, easy to clean

works great. Had another Samsung so install bracket made mounting easy

The unit performs well and looks good. When its on sale, its an even better buy.

Love the Samsung appliance packages I would buy again

Needed to replace a 25 year old microwave and Samsung fit the bill. Own multiple Samsung appliances and this microwave has worked great so far.