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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,144 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EasyCook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Fits perfect the in store assistant was great. Happy camper

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new microwave over and everything else I have purchased in the major electronic area and well as TV's are all Samsung. This unit was a replacement and easily fitted in and was actually slightly larger than the one it replaced. I'm very happy with what I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is very quiet, and is very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, very nice product, very good for the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good looking great price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it looks great easy to use and clean. Heats fast

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Wilson. We're glad to hear that this Samsung microwave was a great fit for you! ^Ty Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Large enough to hold large containers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you need Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine microwave range. I had similar, but better power and capacity. Same Samsung. Now not available. Worked for 3.5 years. Then stopped. Repair is more expensive, then buying a new one. Hope it will work for the next 4 years. I have all Samsungs in the kitchen. All had problems. Next time I would never buy Samsung products. Last time I had all Maytags, just white colors. No problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the delay in the delivery of this item it is everything that we wanted at a reasonable price. Monte did an excellent job with the delivery, haul away of the old microwave and installation of the new microwave. Purchase date was 1/20/2021.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our new microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but we were really disappointed with the installation crew. Our window for delivery and installation was from 12 noon to 8 pm (a very long time to wait) and they did not even arrive within that window of time. They rang the doorbell at 8:40 pm to install the microwave. NOT acceptable and not even a phone call or text to say they would be delayed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works perfect very nice addition to my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bought Two!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second time purchasing this microwave - for two different homes. For the price, it's great! Has lots of features and was easy to install. The only downfall was trying to figure out how to set the time, which the directions weren't super clear on and took time messing with the buttons. Overall, great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was a great buy. It works perfectly and the Best Buy staff was very helpful during and after the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave that does it's job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave. Easy to install, and it just works. The space is good and I have had zero issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great micro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love everything about it. Works and installs good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH IT SO FAR SO GOOD GUEST SAID LIKEWISE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using defrost cycle display reads cook, also have to hit start button after selecting +30 second feature. Easy installation.. happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much and greatly matches with our stovetop. Easy to use and clean. The installers were very friendly, fast, & professional. Stainless steel microwave. Just before very careful when opening and closing the microwave handle which my not be very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation overall very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Looking, But Could Be More Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was good and looks great, other microwaves I've had allows you to cook for 1, 2, or 3 minutes just by pushing the 1, 2, or 3. This one does not, so just not quite as convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No separate timer function while cooking; good oth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but my old Samsung could cook while also using the kitchen timer. This one can't. How do we go backward with tech?!

    I would recommend this to a friend