Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
No separate timer function while cooking; good oth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but my old Samsung could cook while also using the kitchen timer. This one can't. How do we go backward with tech?!
I would recommend this to a friendLooks great but beeps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look, I just wish I could turn off the beeping. I have tried multiple buttons and no luck.
I would recommend this to a friend- Pros mentioned:Size
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price works wonders has lots of room! Awesome product
I would recommend this to a friend Not as quiet as others but it's ok.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Not as loud as my old one but louder than other new ones. It's modern and sleek and works to heat food quickly. I wish it had more features but it's enough for the price.
I would recommend this to a friend- Pros mentioned:Design
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing bad to mention about it. Just another microwave that matched my range.
I would recommend this to a friend - Pros mentioned:Overall performance
Heat them up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave of 10+ years finally gave out. We had to find a replacement fast. This was a good buy and once we picked it up, Geek Squad came by the same day to install. Works great.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
2nd time Samsung Microwave Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung microwave is functional and gorgeous!
I would recommend this to a friend - Pros mentioned:Design
Open box rocks!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks great in the space as well. If I’m in need of something I will always check for open box price reductions first. I’ve yet to be disappointed!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
User friendly microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big roomy microwave. Easy to use. User friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say make sure you have two able bodied people to install this. With that being said I found the instructions easy to read and follow. It was up and running in 10 maybe 15 minutes.
I would recommend this to a friend - Pros mentioned:Installation, Overall performance
Lovin’ oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went smoothly installing it. No glitches. Works well.
I would recommend this to a friend - Pros mentioned:Overall performance
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! im happy with my purchase. good purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Great microwave. Looks good!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good looking microwave and works great! I love it.
I would recommend this to a friend - Pros mentioned:Size
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a much older microwave and it fit perfectly. It had easy to understand instructions for both mounting and using.
I would recommend this to a friend Excellent Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Redid my kitchen and wanted this microwave in Black Stainless, but the price was so much more than this Plain Black one, so we went with this one. It goes so well, even though the other appliances are Black Stainless, this particular model goes well with them. Blends in well.
I would recommend this to a friend- Pros mentioned:Overall performance
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the combination & appearance with the appliances In my kitchen all by the same product. I haven't really used It, due to I just received today. Technician had to do some adjustments figure out measurements accurate of installation. And was able to resolve issue & completed installation..But, yes! So far
I would recommend this to a friend - Pros mentioned:Overall performance
So far so good, but some minor annoyances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The fan is a bit a bit loud. You have to really press the buttons. Other than that, it works as expected. Wish it has "express cook" settings where I could just press one minute or two minutes etc.
I would recommend this to a friend Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.
Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.
Manual
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145986183) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Design, Size
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic microwave. Matches Samsung stove nicely
I would recommend this to a friend - Cons mentioned:Door
Samsung black stainless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit... seems to work fine. Had a problem when first installed with the door not closing properly. After a few times it appears to have worked itself out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PatrickB, we understand the frustration if your door won't close. Let's get the help you need.
We recommend ensuring that the door seals are clean and that the door closes properly. Be careful when cleaning the door seals to avoid accumulating particles that may prevent the door from closing correctly. For more details, please check the link in your user manual. Turn to page 19, titled "Cleaning the Door and Door Seals."
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148840250) to help our team pull up your information.
Have a great day.
^Camille