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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,144 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on my kitchen with all my other samasung appliances, great size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, works very well and does not make a lot of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JaniceM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this microwave. Meets all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. So far we are happy with microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond my expectations. It was a great purchase and best buy made it a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked excellent. One reason we stayed with Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit easy to use I am very pleased. I recommend this microwave

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave. Great displays easy to used keeps a nice look at all times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It lasted forever in my rental so I got another one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Very easy to install. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time... Easy to install.... and so far, it works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit for the price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the price! Did have cooling fan fail, but replaced under warranty

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another Samsung microwave that finally died after 11 years. Am very disappointed - it has fewer sensor cook button options, everything is coded - so you need to know that D-1 is defrost hamburger. It also one let you run the timer and cook at the same time. This would have been a deal breaker if I had realized this before purchasing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Meier1977, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time out of your day to post your review. I understand your concerns with the drastic changes from your previous unit. I would like to send this information to our design team for future products made with you in mind. We thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. I bought it for new house to compliment range stove and dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long time customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat Best Buy customer. Quality products and services on the showroom floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operation seems good, although it starts again after you close the door on occasion. The door is not lined up perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, Looks nice and works great. Almost too great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use this appliance yet, but the shopping experience was phenomenal and I have no complaints, I would highly recommend Best Buy for all your appliance needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great but it sat on my kitchen floor for 5 days because techs couldn't install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Maker of Superior Kitchen Products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and well built model. It is faster and stronger than the older model we had, which was a General Electric. We prefer this Model over our older one.

    I would recommend this to a friend