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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a micowave....has all the needed settings and does a great job. Specific setting for all our needs is a great help intead of trying to guess a cook time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jesus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal for my kitchen this year, is useful and cute

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. East to clean and compliments our samsung rsnge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great, what more can I say, matches perfectly with the rest of my appliances!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only thing I don't like about it, which is me being very fussy because I'm used to it working that way, is when I press the quick 30 sec button it doesn't just automatically turn on like most of them do, I still have to press start.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Order and Pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order on line for curbside pickup, when i arrived it was ready, while process was quick and efficient. Iam now enjoying my new microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does its job. It's not the to of the line, but it does everything you need to hear your food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this. I bought this one in 2020 i think in June while i was remodeling my bassement, and we moved to the house on November 2020 so i used it for 3 years now and the handle is broken as you see in the picture! I have never seen a broken microwave handle before! We lived in many places and we used very old microwaves but never saw this. We also use it very gently and every once in a while! Now i cannot use it and i will have to buy a new one after only 3 years!! Does not make any sense. I never thought Samsung are that cheap and poorly made!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sarah86,

      We understand that this experience is different from what you anticipated. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via e following options:

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146527260 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Good but coukd be more efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave however I wish it had certain functions that my old microwave had such as holding down the five button to immediately get 5 minutes. I don't know why they wouldn't put that in. I know I can always type 500 but so many things you microwave are for less than 6 minutes and it seems like that function should be there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with my purchase, would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new microwave! Works like a dream and looks beautiful! We used Best Buys installation service and the guys were great. In and out in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is excellent; fit right in space and over white and black stove. Ordering was a breeze; within a few days, it was ready for curbside pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning all its functions, but overall I've enjoyed the microwave and love how it looks in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    I hope mine is a fluke! Great microwave, but…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is beautiful and works great …the only complaint I have is that after a couple of uses, the handle snapped right off! I don’t use it all that often and nothing unusual happened to stress it (it did not get hit or anything like that). Samsung products usually live up to a higher standard of quality than this, so perhaps mine is a fluke. Hoping so. If not for this one thing, I would be entirely satisfied with this purchase. Rating is tentative and if the handle is fixed with warranty, I will update my rating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jessica N,

      We appreciate you sharing your experience with the door handle of the microwave and are happy to hear that you find this model to be useful. We are here to help.

      We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146807396, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and easy to use. Easy to clean and good appearance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with this product and with the store service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the sales person and the installers were excellent. The product is what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use with some automatic choices along with the ability to enter time and power levels. The exterior and interior are easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. Easy to install and keep clean.

    I would recommend this to a friend