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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,144 reviews
  • Rated 4 out of 5 stars

    Available Micowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that none of the appliances sold in this store, are in-stock, could be a good reason for someone to go elsewhere. If the price wasn't as low as it was, I probably would not have bought it. Other than that, I was satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful!! So many features! Easy to keep clean!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Had another Samsung so install bracket made mounting easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, very easy to install! Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung over range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung over range microwave is great quality and looks greatbin pue kitchen . Match perfecy with our samsung stove

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’d Reconsider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung can make a foldable phone but not a microwave where you can use the timer and the microwave at the same time. My 20 year old kenmore that this is replacing could even do that. Let’s see what else, you have to push hard on the buttons for them to work, there’s no express cook (meaning if you push the 30 second button, you still have to push start), and it makes a whirring noise after it’s done cooking like a motor winding down. I called Samsung and they don’t know what it is. They sent a service guy out who replaced one part but it didn’t fix it. In fact now after the service guy left, the turntable isn’t functioning properly. They ordered another part and they will be here Tuesday to replace and hopefully they can fix whatever he did to the turntable too. To summarize, my three week old microwave will already have two replacement parts. Thinking about returning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143658660) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave with self seems fine, but very disappointed that the motherboard was faulty and it had to be replaced a few days after it was installed

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Hard to see controls. Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is satisfactory for the simple ways I use it. I cannot see control pad details on black panel w/o kitchen light on at night. Loudest microwave I've ever had which I find very odd in this day and age after having microwaves in my kitchen for 40 years.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We thank you for using Samsung in your household Marlene. We're happy that the microwave is up to your standards in performance.

      I have shared a Samsung link below that will guide you with the sound the microwave makes through daily use.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      I will be sure to pass on what you have told us about the control pad and how a backlight will be useful without using the kitchen light during the evening to our product team for current and future product development.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number 1145041497, it will help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clean microwave, easy to use and install. works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works well and looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and good, i will always recommend for every household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works great looks great can’t complain a bit I would buy it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get a different brand!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this one won’t fail like the other one! I got a brand new one when my first one failed. Then the brand new one failed after a few months of use. I was shocked! The first one started burning inside of it. Other reviews claim similar issues but some report none. Hence I got a second one. A few months later the rotating plate was humming and which was so noisy I couldn’t live with it. At that point I exchanged it because I could no longer return it for a refund. I think the more expensive ones are made better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AbigailC,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Easy to install, easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Only issue is there are no single push buttons for say 1-6 minutes of cooking, otherwise, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over the range microwave as described in ad. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my sins new house. It looks great above the stove. Luckily my brother is an electrician because of having to install an outlet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very well and on regular setting is powerful. You don’t have to add time when you pop popcorn

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Off the counter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love having this microwave over my stove. It is off the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my other appliances and this did not disappoint. Works great and was easy to install

    I would recommend this to a friend