Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
Excellent Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, love the Black Stainless finish. Matches the rest of our appliances well. White interior, pretty standard controls, has more than enough power to cook almost anything. We use this microwave a lot due to both of us working and living in Houston with the heat not wanting to use the oven as much.
I would recommend this to a friendquiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, sturdy handle, buttons need a lot of pressure to work though.
I would recommend this to a friendQuiet and Efficient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks thoroughly and recycles the air in a quiet and efficient manner
I would recommend this to a friendWhat a difference 9 years on the same model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the changes from our first Samsung microwave 1.7 . Installation temp let. Was needed even though it’s the same model nine years difference the bolt holes and cord are completely different.
I would recommend this to a friendGreat Value Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well, heats food better than a similar Frigidaire I had before. Considering the price, this microwave is a great value. It's missing some of the bells and whistles of higher models, but if you don't care about that, this is a good buy.
I would recommend this to a friend- Pros mentioned:Size
Super nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great product. Very roomy without taking up a lot of space
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, simple to use, easy to clean! love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to use and I'm so happy with all my Samsung products.
I would recommend this to a friend - Pros mentioned:Ease of use
Fun Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like the last one. Easy to use. Does great.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint resistant, many one touch options, heats well.
I would recommend this to a friend - Pros mentioned:Ease of use
Nanmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fits perfect and works great!! Would definitely buy it Again
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very easy to use. The features are very clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks and works great! Easy to install as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave and it was installed so easily and so quickly.
I would recommend this to a friend Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great price. Very easy installation
I would recommend this to a friend- Pros mentioned:Size
Nice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Living up to expectations. Looks good and works event better. Love it.
I would recommend this to a friend Terrible Samsung customer service and warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. If you have a warranty issue, Samsung has the worst warranty policies and customer service. I bought this microwave for my elderly mother. After about 6 months it caught on fire while in use and she immediately turned it off. I called Samsung and they sent Service Quick for the warranty repair. They determined the microwave was 'arcing' without anything in it and defective. I then asked Samsung to replace the unit. They advised that could take at least 20 business days and when they did deliver the replacement microwave, they wouldn't install it our haul away the old unit. I would need to pay for someone to install and haul away. Even though they acknowledged the unit was defective. After that they would only reimburse for a portion of the installation and haul away cost. This was a $215 microwave with a million dollar headache caused by Samsung's defective product and terrible customer experience. Their whole warranty process is designed to fatigue you down to giving up, which I ultimately did. I will never buy another Samsung product again as result of this experience. Their customer service and warranty policy is not customer friendly, to say the very least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ThomasL,
We understand that your experience with the microwave can be concerning.
You may contact our Support Team via the link below to speak with a live representative should you decide to proceed with the replacement.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Ease of use
Microwave rev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy operate. The product looks stylish and easy to clean
I would recommend this to a friend - Pros mentioned:Ease of use
Great micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very content with my purchase, easy to use and great power
I would recommend this to a friendBrand response from Samsung
Posted .Hello Annie! Thanks for your review of this Samsung microwave! ^Ty
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived quickly, heats evenly, quiet. Looks great with Samsung range
I would recommend this to a friend