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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,144 reviews
  • Rated 5 out of 5 stars

    Product Great, Installer Great, Best Buy-UGH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product now it FINALLY was delivered. The tech that installed it was fantastic, which is more that I can say for Best Buy and their process. Best Buy had every excuse in the book on all the problems Good thing the tech knew what he was doing and kept in touch with us. He is probably the best tech I ever dealt with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Nice finish. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, matches my Samsung stove perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works good easy to use like the 2 tone color

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it a few weeks ago and has been working just fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except we’ve noticed a few quirks compared to old version. When using the add 30 sec feature it doesn’t automatically start. Also haven’t been able to use the timer function and heat something in the microwave itself. These were all functions on our old version that we could do. Otherwise a great microwave!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works like a champ. Looks good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the installers names were Jason and John. Both of them were professional and courteous. They installed the microwave and took considerable care attaching it to the cabinet. Once the job was completed they cleaned up all of the dust particles that scattered. They were terrific.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low end microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. We didn't want a lot of extras and this one fit the bill. Only thing I wish it had was volume control on the beep. But works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works - great. looks really nice with the oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Press the desire number to start.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would turn on with just pressing the desired number of minutes without having to press start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly. Cooks and keeps time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I Expected. Pleased with the ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this microwave. It's so simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in our kitchen and fast delivery, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Very sturdy handle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. easy to figure out controls. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it does what it made for. We replaced the old one and feels good to have a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but hoping it works as described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats really well faster than old Frigidaire. Has no express/quick start settings which is the pits. I thought all new microwaves had quick start at the very least add 30seconds. Not this one, you have to press start every time. Which I know sounds lazy but when your used to being able to just hit a number it’s frustrating. Had it only about 2 months and it’s already rattling. Very disappointed with Samsung on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I see you have some concerns with an unusual noise coming from your unit. I have some helpful information to identify what is happening. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Thank you for choosing Samsung. ^Brad Samsung