Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with our choise, works great and easy to use
I would recommend this to a friend - Cons mentioned:Timer
It cooks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Perfect microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great, it definitely does the job!
I would recommend this to a friend - Pros mentioned:Installation
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice over the range microwave. Easy to install
I would recommend this to a friend Microwave replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Would like a 30 second button though. Had an issue mounting but probably because of my inexperience with such matters.
I would recommend this to a friend- Pros mentioned:Size
Fan is LOUD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's bigger and stylishly sleek. Buttons are hard to press and the fan is loud as a vacuum cleaner at a carwash. Easy to install but, you'll need 2 people to install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rich, we thank you for taking time out of your day to leave us this feedback. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3CeHdZ6). In addition, here is a link to a guide to assist you with your concerns on the control panel (https://bit.ly/3fxm1Up). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574450) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Broken Handle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the microwave only to realize the bottom part of the handle was broken upon arrival. I've read numerous reviews on this particular unit and similar ones across the Samsung OTR line and this seems to be a known issue. Unfortunately, the way my kitchen layout is, I can't deviate from the dimensions as anything will either not fit or require extensive trimming of my kitchen backsplash. The unit was exchanged for another; hopefully I don't run into the same problem, though my expectations aren't very high.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave easy opening and looks amazing
I would recommend this to a friend Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took too long but it was worth the wait. Perfect for the space
I would recommend this to a friend- Pros mentioned:Ease of use
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and in-stole,ease to clean looking fancy
I would recommend this to a friend Samsung microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung microwave was delivered on time and installed professionally and efficiently. It has a modern look with black and silver trim. Has multiple features for popcorn, potato, pizza, veggies, auto defrost, soft melt and reheat. You can vary the power levels to adjust cooking methods.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung microwaves it goes with my other Samsung products
I would recommend this to a friendWorkaholic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice that I purchased it twice. Works great. My first one stopped working after five years so I purchased another because I like this microwave. Very strong as it gets A LOT OF USE in my home.
I would recommend this to a friendSimple microwave, no problems to report
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is fine, nothing fancy. I am sad it doesn't have automatic quick start features ( 1min, 2min, etc) and I don't like that it beeps when you leave something in it, but it matches my new kitchen well.
No, I would not recommend this to a friendReplacement Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement easy to follow setup and minimal difference in cube that previous older version.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple over the range microwave. Hard to find anything much cheaper these days.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great microwave. The interior is large. It's strong, cooks food evenly due to the inside turn table. Was easy for a handyman to replace the old one. Stainless is very compatible with my range and refridgerator.
I would recommend this to a friendMatching!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for the stove that I got. It’s nice to have the color of the clocks Match. It sounds like a little thing. It works very well self installation wasn’t too bad although had to remind the husband to read some of the instructions! Pretty intuitive controls. We should have a little brighter light
I would recommend this to a friendGross craftsmanship
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The housing of this microwave looked as though it was built by a toddler, dented corners, poor metal bends, and clearly "jammed" together in spots. We didn't return it because it isn't visibile upon installation, but seriously disappointed in the workman ship and that this actually made it past quality. There was no physical damage to the box or packaging, so we knew it went into the box in this condition.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144569509.
-Noraina
Great Microwave but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and cooking but could of gone the extra mile and made one touch program - 1 thru 6 min and not have to do 1:00 and start, lazy I know. Also small light on panel for night light, have to turn on light to see it.
I would recommend this to a friend