Customer Ratings & Reviews
- Model:
- ME17R7021EB
- |
- SKU:
- 6396302
Customer reviews
Rating 4.3 out of 5 stars with 2144 reviews
(2,144 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 3 out of 5 stars
looks good but doesn't work that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and the space is big inside. but it is not heating as much as I expected even in high power and taking longer to heat everything.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sandy,
I see that you are having some concerns with your Samsung Microwave not cooking properly and I would like to offer some assistance. I have some helpful information to make sure that you are getting the most from your appliance. See link below:
https://www.samsung.com/us/support/answer/ANS00049159/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143212595. We thank you for being a part of our Samsung family. ^Brad
Rated 3 out of 5 stars
Nice Mid-range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best microwave - but then again it wasn't advertised at such. Overall a nice mid-range microwave. A little short on power from what I am used to
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TracyG,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Charles
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The door seems really thin and doesn’t seem like it will last but that’s just speculation. The fan is a little loud but for the price it’s pretty good.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Scammed??
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since this unit was a replacement for an exact unit that was only two years old and has the same door latch as the previous one I am not impressed. Despite a Geek telling me that it would cost the same to replace the door as to buy a new unit (untrue) two appliance men have told me that it was a simple repair and I did not need a new one.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand where you're coming from, and we wish to aid you with your unit, DianaB.
We would love to speak to you directly to gather more information about your microwave and have the door inspected on our end.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146390570, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 4 out of 5 stars
good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking Appliances install it myself, its a little bit challenge since our old microwave is bit shorter so i have to re configure the back bracket that holds the microwave. over all its good
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit, color is amazing product and I would recommend this to everyone looking to get a new device. amazing sales staff
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Control panel
Rated 3 out of 5 stars
Works great, but loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good value for the money, but it vibrates and rattles really loud unless you push on the bottom of the control panel. It’s kind of annoying
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Durbgirl! I'd like to provide this link (https://bit.ly/3moQtSI) that has information about what to do if the microwave is excessively noisy. ^Jecca
Rated 5 out of 5 stars
Nice Unit -- Does NOT have Zero Clearance Hinge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, but know that it does not have a Zero Clearance Hinge. Had to return because the door would not open with a wall to the left side of the unit.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Perfect Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is an exact match for my Samsung electric range. It has all the features that I use daily; the timer, defrost and popcorn settings.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size wasn't what I expected so I had to do a lot of customizing to make it work but I got it done.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
president
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was pleasure to buy form best buy because everything was fast and accurate specially the delivery
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Not easy to install if you don’t know what your doing. Our microwave was shipped to the store. Easy pick up and they loaded it in the car for us.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and stainless steel is very nice and easy to keep clean. My old microwave was a different brand and I love the Samsung products
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Large unit, small interior
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave at the same time as I bought an oven. I thought it would match the black fingerprint resistant oven because the main picture on the product shows this option. I did not read it correctly and received a shiny black unit. By the time the installers got it in within 15 minutes, I looked and it was too late. It looks a bit large yet the interior glass table is markedly smaller than my prior microwave of the same size. The only cool thing about it is the blue led. Other than that it is just okay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. There's nothing special about it, but I got a good price and the installation was free.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an excellent product however the microwave light is not that bright and the buttons at night are not lighting up. Please help me to understand this. Thank you.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Black stainless microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. I like not having the metal tray. Spacious. It does show fingerprints. Use microfiber cloth, other clothes are too abrasive for the finish on it.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Sharen. We greatly appreciate your review! ^Ty
Rated 5 out of 5 stars
Good service from Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery/install guys! Thank you, alsovto sales person!!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Thank you!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not pleased with the Samsung micro wave. Best buy replaced it with my choice LG. it had the options i needed. They were so easy to work with. This is why i buy all of my appliances from Best Buy. I am a happy customer!!!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
From microwave to all new kitchen appliances!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been enjoying my new microwave. It's easy to work, does things fast than the old one. Decided I needed other new appliances to go with the microwave so I went back to Best Buy for a stove, frig. and dishwasher!!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend













