Customer Ratings & Reviews
- Model:
- ME17R7021EB
- |
- SKU:
- 6396302
Customer reviews
Rating 4.3 out of 5 stars with 2144 reviews
(2,144 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, My 20 year old microwave had more features than this one I would have kept it but it was in white. The advantage to this one is that it uses less time and he eats food fast.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates fine looks fine but if you leave the light on the inside gets so hot it almost Burns you
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Basic microwave that does the trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a discontinued previous model that finally broke. Ended up replacing this model with the 1.9 cu ft model because that one had a stronger fan
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TXNY, I would like to congratulate on your new Samsung Microwave. I am glad this machine has been everything you need. Thank you for choosing Samsung in your home. ^Brad
Rated 4 out of 5 stars
Matches our Samsung oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great timely delivery and installation. It is louder than our 26 year old prior microwave, but much more powerful. It also matches our Samsung oven we bought last year.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap microwave easy to intsall as i did everything myself
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Shawn,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Rated 4 out of 5 stars
Over the stove Exhaust microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly over the stove. Exhaust a little loud but works well.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Over the Range Micowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a replacement and works fantastic only issue is that the panel could be a little more bright. Otherwise a great product
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Great replacement for range hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mother, who still had a counter-top microwave and a range hood that stuck out too far. It’s been wonderful for her. She loves it. It gets basic use - heating things up and defrosting.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love my microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. I'm happy that I decided to put one over the stove. It works wonderfully! Pops my popcorn perfectly!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it was everything I was looking for
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Hello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last microwave only lasted 19 months, so this samsung purchased from you is still working, so I guess that is a positive!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Micro Wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and delivered on time. We will continue to purchase from Best Buy. We flip houses and do new construction and all of our homes we use Best Buy.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt have a light on the setting panel makes it hard to see . Have to turn on kitchen light to set cook time
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Jo’s review.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cool features of this microwave. All my appliances are Samsung Brand. I love the way they play music instead of beeps.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Big Hunk of Junk!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I did my research, appliances these days are such a crapshoot! I thought I was making a good, educated decision - even once you narrow it down, there are always tons of great reviews and those couple of scary "stay away" ones... This is a STAY AWAY one. Liked the performance of this micro, heated great. 14 months in and one big POP - there goes the magnetron! Now it's just a useless piece of metal junk! Barely 30 days out of the warranty period!! Beyond furious - now I have to spin the microwave roulette wheel for a replacement, but will NOT be replacing with a samsung!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I would have a hard time with that too. This is a bit unexpected for this product. We stand behind our product and we would love to look into this further. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144009940) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung microwave is just like my last one. I was satisfied with that microwave and sure I will love this one as well.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Yup!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great once it worked. Bought open-box and said it had everything... DID NOT! Triple check open-box purchases!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works good. Good value compared to others
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the Samsung Microwave online because of the great reviews it got. The order process was easy and I picked up in store. An Associate loaded for me and I was on my way home. So far the Microwave is working great and looks good as well.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 1 out of 5 stars
SamsungReview
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this model; my review is only for this particular model (Model #ME17R7021ES). I don't know how Samsung microwaves compare to other companies in general. I have already exchanged three of these models in the past three years: the first two from Best Buy and this one from Lowe's. They do not last more than 8 to 10 months. The first one started making a loud noise and I was able to exchange it at Best Buy within 30 days. The second one Samsung came out to replace the parts and it worked for a few months before it completely stopped. On to my third one from Lowe's with a 5-year extended warranty. Exactly after 9 months, it stopped as well. Samsung is coming out to replace parts again. The reason why I kept going back to this model was due to the wall support that comes with the microwave so that I don't have to keep drilling for other brands as they are all a little different. Please stay away from this model completely, it qualifies for the worst appliance in the market.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about your overall experience with the microwaves.
You may contact us via the options below to speak with a live representative should you need to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica













