Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
Great customer service every time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service rep was very helpful in getting the item and bringing it to my car parked in front.
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i'm very happy with the microwave. i wish the led clock light was green, but i did not think of that when i purchased it. customer service was extremely helpful and also very pleasant to talk to.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems super powerful and sleek. Love this brand
I would recommend this to a friendMr Attah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and most of things in my house are Samsung
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service once it happened. Installation was postponed twice. Emails and text messages were saying different things.
I would recommend this to a friendWorked great for our renovation project!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for our renovation project! Good value and look. Keep an eye out for sales!
I would recommend this to a friendsimple, gets the job done!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted something simple...we are not a fancy family. This does all we need and looks great! Simple, sleek look and matched our other appliances perfectly!
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, cooks fast and easy to use, Looks great as well.
I would recommend this to a friend - Pros mentioned:Overall performance
No test on installed product and it is defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is nice looking but when I use it it makes a very loud rattling noise. When I reached out to support the first thing they asked is if I had a protection plan and when I said no they directed me to a site to get one. Which requires me to spend more money. When Best Buy installs a new appliance you have to pay for it to be installed. They are suppose to test it to make sure it works it is part of the install. I was told by the person who was home during the delivery that they only set the clock and no testing was done. This is not the first time that I have had an issue when purchasing a product from Best Buy nor is it the first time I have received horrible customer service from them, this is just the first time I’m leaving a review about it. I will not be purchasing from Best Buy again. And I am going to either try and return this microwave or bug them until they actually help me. Make sure you have them TEST anything they install before they leave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. I see you are having concerns with your ne unit making noise and I would like to assist make sure you have the best experience with our machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
We welcome you to our family and thank you for choosing Samsung. ^Brad
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Glass can be scratched easy so be careful cleaning it.
I would recommend this to a friendSamsung over rang microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great product would definitely recommend to buy
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great only downfall is there aren't any backlights to see the panel better.
I would recommend this to a friendRANGE MICROWAVE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine,but the cleaning the microwave door leaves marks.
No, I would not recommend this to a friendNot the best quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking microwave but there are some problems. The push buttons are not lined up well with the lettering. For instance the start button is actually about 1/4" above the lettering. Mechanically, it worked well for the first week, not it makes a strange rattling noise if it runs for more than a minute.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Steph5. Thank you for reaching out to us with your concerns. We understand how frustrating it can be when an appliance isn't working as designed, here's a link that will help (https://bit.ly/395ZkmA) If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143696970) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty
Replaced old overhead microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave it fit perfectly over my stove I replaced my old one the turn table stopped working and the popcorn button works great !
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, works good and has sufficient space inside. Only wish you didnt have to press a little hard on the numbers.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung microwave is really great. It adds a premium look to my kitchen. It has all the functions I would need from the over-the-range microwave. Highly recommend.
I would recommend this to a friendMicrowave review.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great and has a nice sleek look. I would recommend this product to those seeking a new microwave that are interested in a minimalist look.
I would recommend this to a friendLove the install service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys were very professional and so was the sales associate Miss. Jo in Killeen, TX.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have good service and all the products I bought in Best buy are very durable.
I would recommend this to a friend