Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,144 reviews
  • Rated 4 out of 5 stars

    microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to my kitchen after the previous one purchased less than 2 years earlier failed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We're happy to hear that this Samsung microwave was a great fit for your kitchen! ^Ty Samsung

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave, spacious and very comfortable. Very good finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great microwave, but i could never figure out where to put one of the filters

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door latches broken. A hook that holds the latches spring inside the door is made out of plastic broke. Purchased 15 months ago.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RubisP, we know how disappointed you are with your microwave's door latch, as the plastic that holds the spring was broken. We are here to help you.

      To check the availability and compatibility of the needed part for your microwave, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150532710) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Over the Range Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new microwave. It works perfectly. We like the no smudge stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and match was a perfect replacement for our old Microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but didn't fit where I had it installed. Seemed really nice as it was a Samsung product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not to loud like others, need to learn how to reduce the power settings, very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Timely

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery crews are always timely, polite and I appreciate have a 30 min lead time to arrival. They always take care of my home and the product being installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It doesn't have fast buttons like 1 minute but it isn't so bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave! It was exactly what we needed. The door closes much quieter than others we looked at, and we are loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of the microwave. My husband replaced it over the stove.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    turntable noisy when in use, & the fan is too loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it to replace a Samsung microwave that was just shy of 12 months old when it quit..BEST BUY opted to replace rather than repair the old one...thought we were getting the same unit as a replacement but Samsung decided to cheapen the unit..it is noisy and the fan sounds like a jet going in the kitchen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you received a replacement from your retailer. I am glad that they were able to take care of you. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Basic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter microwave, once again like the dishwasher, not very many settings but it does have great power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of heating options/cooking. Heats up the food good in seconds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very polite and very clean went straight to work if we had any questions they answered them oh yeah would recommend them Mark and Mark

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and great customer services and the oven its very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit into previous space perfectly. Looks good and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old Samsung microwave that lasted for over a decade. Hope this is the same quality as my old one. No complaint so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Bragg. Thanks for your review and for being a longtime member of the Samsung family! ^Ty Samsung

  • Rated 5 out of 5 stars

    Good Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box with a dent in it. Works great, no issues. Was a terror to mount because the template paper did not line up perfectly.

    I would recommend this to a friend